Juan Pablo Hernandez
Houston,TX
Summary
Flexible hard worker ready to learn and contribute to team success. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Experienced with identifying customer needs and providing tailored solutions. Utilizes effective sales strategies to close deals and increase client satisfaction. Track record of building strong client relationships and delivering consistent results.
Overview
6
6
years of professional experience
Work History
Line Assembler
Logisnext
10.2023 - Current
- Collaborated with team members to meet production deadlines and maintain a consistent workflow.
- Ensured product quality through thorough inspection of assembled items before moving them to the next stage in the process.
- Increased productivity by quickly identifying issues in the assembly process and making necessary adjustments or repairs.
- Met daily quotas consistently by always working hard and efficiently with little downtime.
- Connected cables, tubes, and wiring according to specifications.
- Facilitated cross-training workshops, enhancing team flexibility and efficiency.
- Followed safety protocols to maintain safe working environment.
- Assembled parts correctly according to specifications, reducing quality issues.
- Trained new assembly personnel on proper use of equipment.
Mobile Expert (Sales Associate)
T-Mobile
01.2020 - 10.2023
- Selling and right fitting customers to their needs and desires
- Calling and setting up appointments with existing and future customers
- Helping customers in a welcoming and professional matter
- Being able to sale and bundle in different products to meet customers need
- Generating leads for business accounts and closing sales
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Collaborated with team members to achieve monthly sales targets.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
- Increased customer loyalty with personalized shopping experiences and attentive service.
Stock Associate
Hollister
10.2018 - 01.2020
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans
- Assessed floor displays to restock merchandise
- Assisted customers with product, promotion and policy information
- Replenished inventory with focus on addressing customer needs
- Checked out customers by processing payments and bagging items
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing
Education
Some College - Criminal Justice
Houston Community College
Houston, TXSkills
- Customer service
- Teamwork and collaboration
- Time management
- Goal oriented
- Product sales
- Customer needs assessment
- Sales strategies
- Product promotions
- Sales trends
- Persuasion techniques
- Fraud detection
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Line Assembler
Logisnext
10.2023 - Current
Mobile Expert (Sales Associate)
T-Mobile
01.2020 - 10.2023
Stock Associate
Hollister
10.2018 - 01.2020
Some College - Criminal Justice
Houston Community College
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