Juan Pablo Mei Chen
Madison,WI
Summary
Hardworking Order Fulfillment Associate with attention to detail and physical stamina to handle challenging work. Supports smooth distribution operations with top skills in equipment operation, order packing, and multitasking. Knowledgeable about safety standards and RF tracking.
Efficient stocker and order filler with experience in fast-paced warehouse environments. Skilled in accurate inventory management, product placement, and order processing to ensure seamless operations. Demonstrated ability to improve storage systems for easy access and minimal handling time, significantly enhancing workflow and reducing errors. Proven track record of maintaining cleanliness and organization of stock areas, contributing to overall operational efficiency.
Dedicated Packer comfortable moving heavy items with zero difficulty. Versed in inventory cycle counting, filling orders and packing boxes. Punctual, hardworking and considered valuable team member.
Experienced Order Fulfillment Associate with proven history of ensuring customer satisfaction by efficiently processing and shipping orders. Strong ability to manage inventory, handle packaging procedures, and manage high-volume order operations. With exceptional organizational skills and focus on improving operational efficiency, have contributed significantly in streamlining fulfillment processes in previous roles.
Overview
7
7
years of professional experience
Work History
Order Fulfillment Associate
The Home Depot Inc
Madison
03.2020 - Current
- Inventoried and unloaded shipments from delivery trucks daily.
- Assisted in training new warehouse employees.
- Stamped price tags on merchandise, referring to official price lists.
- Utilized barcode scanners to track all merchandise movements accurately.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Tracked shipments and updated customers on delivery progress.
- Selected products and items from shelves and pallets for customer orders.
- Handled returns and exchanges efficiently according to policy guidelines.
- Read orders to verify attributes and quantities of merchandise.
- Confirmed items picked for orders by keying codes into system.
- Followed SOP procedures to prevent mix ups and damages during order fulfillment process.
- Packaged items for shipping following established procedures.
- Used handheld scanners to key in data for packages.
- Pulled and packed products from shelves based on customer orders.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Reviewed production schedule, customer orders, work orders and requisitions to determine items to be moved, gathered or distributed.
Busser
The Egg & I Restaurants
Madison, WI
02.2018 - 08.2019
- Stocked service areas with supplies such as coffee, food, tableware, and linens.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Greeted frequent visitors by name and explained new promotions.
- Stocked customer service stations with paper products or beverage preparation items.
- Maintained cleanliness of restaurant dining area throughout shift.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Assisted in setting tables with appropriate utensils, napkins, and decorations to enhance guest experience.
- Performed closing duties such as resetting tables, and tidying service areas to prepare for the next day.
- Transported bus tubs and carts to and from the kitchen, facilitating effective dishwashing processes.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
- Engaged with guests in a polite and friendly manner to enhance the dining experience.
- Notified manager of issues with equipment or breakage.
Dishwasher
The Egg & I Restaurants
Madison
02.2018 - 08.2019
- Washed and sanitized sinks, trashcans and surfaces to remove excess food waste.
- Organized trays with cutlery prior to serving meals to customers.
- Performed routine maintenance tasks such as cleaning filters in the dishwashing machine.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Restocked main kitchen areas with items from shelves, coolers, and freezers.
- Sanitized surfaces after each use following standard sanitation practices.
- Transported clean dishes and supplies from kitchen to front of house staff for opening shift.
- Adhered to sanitary regulations to prevent contamination with food products.
- Handled glassware, crystal, and other fragile items with exceptional care to prevent breakage.
- Maintained cleanliness and sanitation of dishes, utensils, and kitchen equipment.
- Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
- Assisted in preparing salads and desserts when requested by chefs or supervisors.
- Mixed soap, water and sanitizer together to create cleaning solutions for daily use.
- Hand-washed items unsuitable for machine washing.
- Ensured that workstations were kept neat and tidy throughout the shift.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
- Replenished soap dispensers with detergent when necessary.
- Inspected all returned dishes for cleanliness before restocking them on shelves.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Operated commercial dishwashing machines efficiently.
- Maintained assigned areas to keep organized and clean by mopping floor.
Education
High School Diploma -
West High School
Madison, WISkills
Fast learner and adaptable to new tasks
- Barcode scanning
- Packing expertise
- Box building and packing
- Item selection
- Order ticket reading
- Work order processing
- Product Inspections
- Shipment preparation
- Workload prioritization
- Warehouse safety
- Strong organizational and time management skills
- Knowledge of tools, hardware, and assembly processes
- Ability to work efficiently in fast-paced environments
- Team player with excellent communication skills
- Fluent in English and Spanish
Accomplishments
I got recognition of association of the months, got recognition from the regional manager, I archive some awards like being a good employee
Languages
Spanish
Native/ Bilingual
Timeline
Order Fulfillment Associate
The Home Depot Inc
03.2020 - Current
Busser
The Egg & I Restaurants
02.2018 - 08.2019
Dishwasher
The Egg & I Restaurants
02.2018 - 08.2019
High School Diploma -
West High School