Certified Bilingual Medical Assistant, Phlebotomist, EMT, and Certified Firefighter I with a strong clinical and emergency medical background in patient assessment, direct patient care, phlebotomy, specimen collection, and pre-hospital care. Bilingual in English and Spanish, with hands-on experience in venipuncture, capillary puncture, and specialized specimen collection techniques. Proven ability to remain calm and make sound decisions in high-pressure environments while working effectively both independently and as part of multidisciplinary healthcare teams. Compassionate and patient-focused, with a strong ability to build rapport, reduce patient anxiety, and provide safe, high-quality care.