Juan T. Molina
San Antonio,TX
Summary
Recent BBA Marketing graduate with over 11 years of experience in sales and customer service within the hospitality industry, including 3 years in leadership roles. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Seeking to leverage my expertise in Sales and Marketing to advance my career in these fields.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager
Ruth's Chris Steak House
San Antonio , TX
2023.01 - Current
- Overseeing store performance in sales and customer service.
- Provide leadership and coaching to staff for professional development.
- Enhance overall customer experience and drive business growth.
Manager
Texas de Brazil
San Antonio , TX
2021.02 - 2023.01
- Led sales initiatives and ensured exceptional customer service.
- Focused on coaching and developing team members to enhance performance.
- Managed operational aspects of the business, including staff management and customer relations.
Server
Texas de Brazil
San Antonio , TX
2018.09 - 2021.02
- Delivered high-quality customer service and effective upselling.
- Utilized strong time management and multitasking skills to manage high-volume service periods.
- Promoted to management based on exceptional performance and leadership potential.
Education
BBA - Marketing
The University of Texas At San Antonio
San Antonio, TX2024-08
Associate of Arts - Business Administration
Northwest Vista College
San Antonio, TX2021-08
Skills
- Sales and Marketing
- Bilingual in Spanish
- Business Administration
- Strategic Planning
- Financial Management
- Performance Management
- Expense Tracking
- Microsoft Word, Excel, PowerPoint
- Adobe Photoshop
- Customer Service
- Business Communication
Certification
- Secondary Marketing Research Certificate
Timeline
Manager
Ruth's Chris Steak House
2023.01 - Current
Manager
Texas de Brazil
2021.02 - 2023.01
Server
Texas de Brazil
2018.09 - 2021.02
BBA - Marketing
The University of Texas At San Antonio
Associate of Arts - Business Administration
Northwest Vista College
- Secondary Marketing Research Certificate
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