JUAN V. SERRANO
Matawan,NJ
Summary
Head mechanic with 35 years of experience leading electrical and lighting maintenance and repair work. Proven leader when guiding teams of mechanics during daily tasks such as scheduling and supervising workers performances. Detailed professional with attention to inspecting finished work to minimize callbacks.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
35
35
years of professional experience
1
1
Certification
Work History
HEAD MECHANIC LIGHTING DEPARTMENT
COLUMBIA UNIVERSITY
New York, NY
10.1987 - 12.2022
- Documented and updated maintenance records, documents and work order logs.
- Communicated job status and estimated completion times.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Supervised mechanics performing installing, maintenance and repairs.
- Prioritized tasks to plan and delegate work to reduce delays and increase productivity.
- Inspected completed work and monitored compliance with regulations and standards.
- Used computer maintenance program to produce repair orders and charge out parts.
- Mentored and coached team to motivate, educate and enhance performance.
- Led shift meetings and briefings at shift turnover to share important information.
- Ordered parts needed for repairs as necessary from suppliers.
- Scheduled appointments for customers requesting service or repairs in a timely manner.
Education
Handyman
Columbia University Trade Training
New York, NY10-2012
Computer Tecnician
IT TECNICIAN
New York, NY08-2010
Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
APEX, New York, Ny
New York, NY07-1995
High School Diploma -
San Rafael
Boca Chica, Dominican Republic07-1979
Skills
- Computer Configurations
- Hardware Configuration
- System Upgrades
- Software Installation
- Network Operating Systems
- Preventive Maintenance
- Printers and Peripherals Installation
- Cable Pulling
- Hardware Installation
- Valid Driver's License
- Work Integrity
- Installation and Repair
- Device Configuration
- Software Updates
Affiliations
- Great experience leading worker crew, programming job schedule, supervising, motivating and resolving inconvenience of the job
- Keeping records in computer to follow up job and customer
- Very strict with job completion time and well done
Languages
English
Limited
Spanish
Native/ Bilingual
Accomplishments
- I am a community non-profit social organization President, COMITE INTERNACIONAL, helping older people, handicap, children sport and cultural developing
- I have received multiple awards for my contribution to my community in the Dominican Republic and USA
Certification
- Computer technician
- Handyman
- Basic Electrician and lighting
Timeline
HEAD MECHANIC LIGHTING DEPARTMENT
COLUMBIA UNIVERSITY
10.1987 - 12.2022
Handyman
Columbia University Trade Training
Computer Tecnician
IT TECNICIAN
Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
APEX, New York, Ny
High School Diploma -
San Rafael
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