Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jua'Quan Feaster

Clover

Summary

Compassionate Mental Health Tech with an understanding of empathy and proactive care. Several years of experience in the field of behavioral analysis. Proficient in implementing specialized programs for individuals with intellectual, mental, emotional and developmental disabilities. Caring, well-organized, and possessing outstanding interpersonal, communication, and social skills. Qualified Psychiatric Technician, providing several years of experience in delivering treatment for mental health and substance abuse conditions. Genuine in offering quality patient care by fostering relationships, counseling, and building communication to treat various types of patients, and collaborate with family members. Expert in maintaining an upbeat attitude and achieving peak performance. Compassionate Behavioral Health Technician with hands-on experience in providing mental health services to diverse populations. Proficient in implementing treatment plans, documenting patient progress and facilitating therapeutic activities for clients. Strong interpersonal skills enable effective communication with patients, families and healthcare teams. Have contributed significantly to improvements in patient outcomes by promoting positive behavioral changes.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Behavioral Health Technician

Rebound Behavioral Health
Clover
04.2021 - Current
  • Assisted in coordinating transportation for appointments outside the facility when necessary.
  • Encouraged positive interactions between other Behavioral Health Technicians and clients and patients.
  • Responded promptly to any emergency situations that may arise within the facility.

Residential Counselor

New Hope Treatment Ctr
Rock Hill
06.2019 - 05.2021
  • Provided guidance and support to clients in need of assistance with daily living skills.
  • Monitored client progress, documented observations, and reported changes in behavior to supervisors.
  • Enforced rules and regulations for smooth and orderly operation of residential programs.

Picker

Stanley Black & Decker
Fort Mill
04.2018 - 06.2019
  • Reordered stock to replenish inventory without interruption to production.
  • Operated office equipment and technology, including Company computer, label printer and WMS system.
  • Operated forklift safely to lift or place merchandise in appropriate areas.
  • Bent, lifted, opened, and moved large products weighing up to 150 pounds.
  • Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets.
  • Staged products between receiving, storage and shipping areas to accurately transfer items.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Operated forklifts and other transportation vehicles to move merchandise to and from storage.

Production Operator

PDM USA Inc.
Rock Hill
05.2017 - 03.2018
  • Carefully replaced machine molds and cutting surfaces.
  • Adjusted machines for daily operations and ensured there were no malfunctions.
  • Examined finished products for conformance with quality standards.
  • Helped machine operator set up and tend equipment to complete runs.
  • Tended to equipment, identifying problems and correcting or reporting concerns.
  • Recorded production data in daily logs to keep management informed and team on track.
  • Moved items between machines, conveyors and transport equipment based on current production needs.
  • Performed troubleshooting services on machines and made minor repairs.
  • Operated large Overhead Crane.
  • Operated hand trucks, forklifts and scissor lifts safely and efficiently.
  • Wrapped items, placed in boxes and added proper labeling to prepare for shipment.

Carpenter Apprentice

Carolina Home Improvement
Rock Hill
10.2016 - 12.2017
  • Helped with movement of materials and equipment to different job sites.
  • Read and interpreted specifications and construction drawings to determine best techniques to complete each job.
  • Cut materials on job site to prepare for installation.
  • Followed OSHA and corporate safety regulations and procedures.
  • Installed drywall, ceilings, and trim and fabricated replacement trim and moldings.
  • Removed tool marks and surface adhesives after installation to improve project quality.
  • Selected lumber based on particular species, characteristics, size, applications and applicable adhesives.
  • Organized assigned tasks for completion on individual and team levels.

Assistant Manager/Fixed Operations Director

PDQ
Frisco
08.2016 - 04.2017
  • Maintained entire look of restaurant, keeping it clean and inviting at all times.
  • Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
  • Calculated inventory and ordered appropriate supplies to meet expected demands.
  • Monitored business levels and realigned team positions to provide optimal coverage for customer demands.
  • Assisted personnel with duties and tasks during high volume periods at the restaurant.
  • Trained workers in every position, including food preparation, money handling and cleaning duties.
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
  • Handled cash and credit card transactions to provide full resolution and processing.
  • Supervised team members and motivated performance improvements.
  • Participated in leadership in high-volume kitchen settings to prepare and serve meals.
  • Implemented training processes to newly hired employees and supervised department managers, shift leads and production personnel.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Delegated daily tasks to team members to optimize team productivity.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.

Truck Unloader

UPS
Columbia
03.2015 - 04.2016
  • Adhered to all workplace safety standards and OSHA regulations.
  • Handled packages in safe and meticulous manner while unloading and transporting.
  • Loaded and unloaded packages from loading dock to trucks.
  • Lifted heavy objects by hand or by using power hoist, and cleaned work area, machines, and equipment, using brooms, rags, and cleaning compounds.
  • Operated forklifts, lift gates and pallet jacks with focus on safety and efficiency.
  • Unloaded parcels from truck with care to avoid damage.

Education

High School Diploma -

Rock Hill High School
Rock Hill, SC
01.2014

Skills

  • Crisis intervention
  • Daily living support
  • Rounds management
  • Conflict de-escalation
  • Vital signs monitoring
  • Behavioral assessment

Certification

  • Nonviolent Crisis Intervention
  • First Aid/CPR

References

  • Labresha, Hayes, Supervisor, 803-287-8362
  • Samantha, Swails, Director, 803-412-5717

Timeline

Behavioral Health Technician

Rebound Behavioral Health
04.2021 - Current

Residential Counselor

New Hope Treatment Ctr
06.2019 - 05.2021

Picker

Stanley Black & Decker
04.2018 - 06.2019

Production Operator

PDM USA Inc.
05.2017 - 03.2018

Carpenter Apprentice

Carolina Home Improvement
10.2016 - 12.2017

Assistant Manager/Fixed Operations Director

PDQ
08.2016 - 04.2017

Truck Unloader

UPS
03.2015 - 04.2016

High School Diploma -

Rock Hill High School

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