JUAWYANE HARRIS
Midland
Summary
Professional with hands-on experience in pipeline operations, ensuring efficient and safe control of oil and gas transportation systems. Skilled in monitoring and troubleshooting pipeline activities, adhering to safety protocols, and maintaining equipment. Strong focus on team collaboration and achieving consistent results. Reliable and adaptable with commitment to operational excellence and seamless coordination.
Overview
20
20
years of professional experience
Work History
Pipeline Operator I
Plains All American Pipeline
07.2022 - Current
- Participated in relevant professional development opportunities like conferences or workshops focusing on industry trends and technological advancements.
- Performed scheduled testing of valves, pumps, and other key components to ensure proper function and extend equipment lifespan.
- Coordinated with external contractors for specialized maintenance tasks or equipment installations, ensuring timely completion of projects.
- Conducted root cause analyses on any incidents or near misses that occurred during operations to prevent reoccurrence and improve overall safety performance.
- Managed emergency response efforts during incidents, minimizing environmental impact and ensuring rapid resolution of problems.
- Enhanced pipeline efficiency by conducting regular inspections and maintenance procedures.
- Reduced downtime for pipeline operations through proactive monitoring and troubleshooting of potential issues.
Parts Counter Person
Primier Truck Group Of Odessa
03.2021 - 07.2022
- Bolstered sales and inventory management by effectively controlling daily parts program activities.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Processed and reshelved return orders, checking for discrepancies, potential usage.
- Trained and mentored junior employees on regulations, best practices and performance strategies.
- Conducted cash handling, credit card transactions and register closeout at end of business day.
Parts Manager
Agility Energy
10.2018 - 11.2020
- Moved heavy duty truck parts to designated bays for deliveries using fork lift while overseeing safety procedures.
- Partnered with managers to implement operational enhancements for paperwork processing.
- Ordered parts from vendors, repair shops and other parts departments for use in repairing equipment.
- Rearranged parts department to better serve changing trends through implementing bin location system to help locate and speed up put away process. As well as help during month end count.
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
- Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
Accounts Clerk
City Hall
05.2015 - 10.2018
- Trained several new employees on accounting principles and company procedures.
- Setup and managed new accounts, online and fire hydrant, Terminated accounts, Bill Adjustments, Answered numerous calls per day addressing customer inquiries, solving problems and providing new product information.
- Politely assisted customers in person and via telephone.
- Provided elevated customer experience to generate loyal clientele.
- Investigated and resolved customer complaints.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems .
Customer Service Rep
City Hall
02.2011 - 05.2015
- Set and remove meters replace valves work on call, Answered and completed several orders addressing customer inquiries, solving problems and providing new product information.
- Described product to customers and accurately explained details and care of.
- Responded to customer requests for products, services and company information.
- Responded proactively and positively to rapid change.
- Worked a Rotating on call schedule
Assembler
Wood Group ESP
09.2008 - 02.2011
- Completed durable assemblies and subassemblies with hand and power tools.
- Put hazardous materials in properly marked containers to avoid injuries or contamination.
- Inspected and tested components, assemblies and power tools for proper functionality.
Assistant Store Manager
Big 5 Sporting Goods
04.2005 - 07.2008
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Coached 12 sales associates in product specifications, sales incentives and selling technique.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Rotated merchandise and displays to feature new products and promotions.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Education
High School Diploma -
Midland High School
Midland, TX2002
Skills
- Purchasing Oversight
- Coordinating Paperwork
- Purchasing
- Inventory Control
- Sales
- Team Leadership
- Goal Setting
- Hand Tools Use
- Critical Thinking
- Time Management
- Customer Service
- Detail Oriented
- Preventive Maintenance
- Equipment Inspection
- Pipeline inspection techniques
- Safety consciousness
- Continuous learning attitude
Timeline
Pipeline Operator I
Plains All American Pipeline
07.2022 - Current
Parts Counter Person
Primier Truck Group Of Odessa
03.2021 - 07.2022
Parts Manager
Agility Energy
10.2018 - 11.2020
Accounts Clerk
City Hall
05.2015 - 10.2018
Customer Service Rep
City Hall
02.2011 - 05.2015
Assembler
Wood Group ESP
09.2008 - 02.2011
Assistant Store Manager
Big 5 Sporting Goods
04.2005 - 07.2008
High School Diploma -
Midland High School
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