Juby Thomas

Admini

• Checked medications for content, accuracy and completeness of drug packaging and labeling.
• Trained new technicians to provide excellent customer service which resulted in higher customer satisfaction scores.
• Collaborated closely with healthcare professionals to monitor and assess quality and effectiveness of drugs or drug regimens.
• Provided medication counseling to patients on proper use, side effects and potential drug interactions.

• Provided medication counseling to patients on proper use, side effects and potential drug interactions.
• Worked with pharmacy technicians to expedite urgent requests.
• Provided excellent customer service by assisting customers with medical-related issues and providing healthcare counseling.
• Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
• Resolved customer complaints efficiently and professionally while promoting a positive image for the organization.