Judah Baldwin
Austin,TX
Summary
High-performing leader with proven expertise in restaurant management and advanced interpersonal skills. Excelled in orchestrating operations for up to 600 guests daily, enhancing team performance, and elevating customer satisfaction. Skilled in multitasking and problem-solving, ensuring top-notch service and operational efficiency.
Overview
6
6
years of professional experience
Work History
Restaurant Supervisor
Cagle Steaks and BBQ
05.2022 - 01.2025
- Supervised daily operations of a high-volume steakhouse, providing smooth and efficient service for up to 600 guests in a day.
- Managed and trained a team of 25 front-of-house staff, fostering a collaborative and efficient work environment.
- Worked closely with the kitchen staff to ensure quality control of food preparation, presentation, and consistency.
- Monitored daily cash flow, guaranteeing all transactions were recorded correctly and funds were securely handled.
- Processed server tips, ensuring proper distribution and maintained detailed records of all transactions.
- Oversaw and participated in opening and closing procedures, ensuring the restaurant was fully prepared for service and securely closed at the end of each day.
- Developed strong relationships with a loyal base of regular customers, ensuring personalized service and a consistent, high-quality dining experience.
Sales Representative
QuarterFour
05.2021 - 02.2023
- Handled product restocking and inventory, ensuring shelves were organized and well-stocked to meet customer demand.
- Worked across multiple roles on the sales floor, including being a cashier, assisting customers, maintaining visual merchandising, and supporting daily operations.
- Created an inviting and friendly atmosphere by consistently demonstrating a positive attitude, engaging with customers, and offering personalized product recommendations.
- Established exceptional product knowledge to effectively answer customer inquiries and creating a quality shopping experience.
- Collaborated with team members to guarantee smooth operations.
Host
Olive Garden
01.2019 - 03.2020
- Greeted and welcomed guests in a friendly and professional manner, ensuring a positive first impression of the establishment.
- Managed reservation systems and prepared tables for guests.
- Answered phone calls and responded to inquiries, providing information about wait times, menu items, and promotions.
- Coordinated with servers and kitchen staff to ensure smooth flow of service.
- Demonstrated excellent communication and multitasking skills while working in a fast-paced environment.
Education
Criminal Psychology
Ottawa University
Ottawa, KSSkills
- Multitasking
- Restaurant Management
- Advanced Interpersonal Skills
- Problem Solving
- Serving and Bartending Experience
Timeline
Restaurant Supervisor
Cagle Steaks and BBQ
05.2022 - 01.2025
Sales Representative
QuarterFour
05.2021 - 02.2023
Host
Olive Garden
01.2019 - 03.2020
Criminal Psychology
Ottawa University
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