Judah Lage
Kirksville,MO
Overview
2
2
years of professional experience
Work History
Assistant Manager
Sipz Sodas
Columbia, MO
04.2023 - 07.2024
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Server
Whalburgers
Columbia, MO
09.2022 - 04.2023
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Courtesy Clerk
Hy-Vee
Columbia, MO
07.2022 - 04.2023
- Resolved customer complaints and issues to promote overall satisfaction and improve service.
- Operated a cash register to process payments from customers.
- Delivered exceptional customer service by greeting customers and directing to desired items.
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
Education
Bachelor of Science -
Truman State University
Kirksville, MO12-2026
High School Diploma -
Rock Bridge High School
Columbia, MO05-2023
Skills
- Product and Service Knowledge
- Excellent Customer Service
- Communication Skills
- Food Running
- Guest Engagement
- Menu Memorization
- Positive and Professional
References
Joel Andrus (Owner of Sipz Sodas)
Contact: (435) 705-9777
John Feiner (Whalburgers Manager)
Contact: (660) 341-7567
Paula Tribesch (HR Manager of Hy-Vee)
Contact: (573) 442-8595
Timeline
Assistant Manager
Sipz Sodas
04.2023 - 07.2024
Server
Whalburgers
09.2022 - 04.2023
Courtesy Clerk
Hy-Vee
07.2022 - 04.2023
Bachelor of Science -
Truman State University
High School Diploma -
Rock Bridge High School