Jude Agbanobi
Houston
Summary
Security professional with proven history in safeguarding premises and ensuring safety standards. Known for impactful threat assessment and proactive risk management. Focused on collaborative efforts to achieve security goals and adapt to dynamic situations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Security Ambassador Lead
MetroNational
09.2024 - Current
- Provides excellent guest services in accordance with the MetroNational Brand Services standards to building employees, visitors, customers and guests
- Liaison with security leadership and property management regularly to ensure operational needs are met
- Supports the Shift Supervisor to ensure all aspects of Security post orders and standard operating procedures are followed and implemented daily
- Assists with the training and development of Security Ambassadors to include new hires, cross-training, or seasonal security team members
- Works closely with Security Leadership and the Training Department to develop, maintain, complete and review new hire checklists
- Efficient report writer to assist with documenting incident data, property conditions and daily activities/observations.
- Work closely with building management and engineers.
- Monitoring all CCTV feeds and pulling necessary footage for incident reports.
- Badge and screen all tenants and guests.
Mail Carrier
United States Postal Service
05.2024 - 09.2024
- Deliver mail and packages to customers on a daily basis
- Train new hires
- Assist other carriers on their routes
- Cover routes for carriers who are on vacation or sick leave
- Deliver mail and packages on foot or in a vehicle
- Lift and transport mail and packages, weighing up to the allowable maximum mailing weight
- Perform clerical duties, such as sorting mail and arranging it in the order it will be delivered
- Collaborate with distribution clerks and other postal employees
- Work in various weather conditions, including sun, rain, snow, and ice
- Amazon Sunday Delivery: Deliver Amazon Packages to Apartments, Homes, and Businesses
Security Shift Supervisor
United Protective Services Inc
09.2012 - 05.2024
- West Memorial Place (UPS 2015-2017) CCTV software Genetec, CRM, Help Desk, DNA Fusion Access systems.
- Proficient MS office (word, excel, powerpoint).
- Improved overall security by conducting regular patrols and monitoring surveillance systems
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies
- Monitored CCTV cameras and alarm systems for security breaches
- Responded quickly to incidents and assessed active situations for security concerns
- Completed full building and grounds patrols to spot and investigate concerns
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors
- Ensured the safety of facility and property visitors by regularly circulating the premises and monitoring surveillance feeds
- Followed security procedures and escorted non-compliant individuals out of the building calmly and quickly
- Enhanced security by training 3+ officers, reducing incident response time by 30%
- Maintained zero security breaches by rigorously monitoring 20+ surveillance cameras
- Previous Post Accounts: - Las Palmas Apartments Complex (UPS-Webster) - West Memorial Place (UPS-Houston) - San Felipe Place (UPS- Houston)
Marketing Sales Representative
R.A.N Marketing Solutions (Direct TV)
04.2010 - 07.2012
- Develops and expands a portfolio of corporate clients by networking and marketing
- Prepares sales visits and presentations to pitch product, service, and combination packages to clients
- Negotiates sales, package discounts, and long-term contracts with clients
- Provides technical advice after sales
- Establishes sales goals and implements a plan to meet those goals
- Tracks progress toward goals and documents sales performance
- Becomes fluent in all products and services offered by the employer through testing, demonstrations, and research
- Answers questions, describes benefits, and discusses pros and cons of various competing products or services
- Creates marketing literature and web-based features to promote products and time-sensitive sales
- Attends trade exhibitions and industry events to learn about cutting-edge products and sales
- Learning the products and services offered, including the sales terms
- Setting targets for the sales department
- Collaborating with the marketing department to prepare common strategies
- Drives full sales cycle from beginning to end to win new logos and grow share of wallet in accounts
- Develops and fosters client relationships to grow customer base
- Prepares presentations to highlight product and service packages to prospects
Education
Bachelor of Arts - Criminal Justice
American InterContinental University
Houston, TX05.2019
Skills
- Staff Training
- Conflict Management
- Documentation
- Professional Customer service
- Supervising Experience
- Leadership
- Crime Prevention
- CCTV Surveillance
- CPR and child CPR training
- Safety and security regulations
- Emergency Response
- Incident response
- Employee schedule coordination
- Security team management
- CCTV software
- CRM
- MS Office
- Front Desk/Customer Service (security)
Certification
- Armed Security License, 02/04/25, 02/04/27, Level 3 - commissioned Security license Issued by Texas DPS
- CPR/AED/First Aid license, 11/01/24, 11/01/26, Completed CPR/AED/ First-Aid training in Adult/Child/Infant/Choking) AED/ injury & Universal Precautions. ID# EACF21
- Texas Security Guard License, 02/01/24, 03/01/26, Level 2 non-commissioned Security license Issued by Texas DPS
- Class D Security - High rise
Timeline
Security Ambassador Lead
MetroNational
09.2024 - Current
Mail Carrier
United States Postal Service
05.2024 - 09.2024
Security Shift Supervisor
United Protective Services Inc
09.2012 - 05.2024
Marketing Sales Representative
R.A.N Marketing Solutions (Direct TV)
04.2010 - 07.2012
Bachelor of Arts - Criminal Justice
American InterContinental University
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