Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
13
13
years of professional experience
Work History
General Clerk III
Bowhead Support Services
03.2021 - 01.2023
Maintained and organized files, mail management, scanning of documents, conducting research and drafting documents.
Utilized the RAILS automated file system to locate files and for internal/external file transfers
Assisted with Freedom of Information Act (FOIA) requests
Complied with ICE and NARA (National Archives and Records Administration) General Records Schedule document retention standardization policy and procedures
Processed incoming correspondence, assembled and distributed notices, letters and other materials and created and maintained files to promote efficient flow of communication.
Reviewed files, records and other documents to obtain information to respond to requests.
Answered approximately 40 incoming emails per day from attorneys, legal assistants and other field offices.
Mail Clerk
Sciolex Corporation
12.2019 - 03.2021
Serves as the link between external postal services and the site/office workers
Handles both internal and external mail
Date and time stamps all incoming mail per government agency timelines
Sorts internal mail to be delivered to intended destination/worker
Uses mail cart to transport mail to destinations
Prepared over 500 pieces of outgoing mail for delivery to selective postal service
Maintains familiarity with automated mail equipment, USPS rules, and regulations, and UPS and Federal Express procedures; knowledgeable in packing requirements and government mail regulations
Ensures mail is being sent the most cost-effective way, by comparing rates of multiple couriers (USPS, Fedex, UPS etc.)
Coordinates mail pickups with couriers
Operates postage meter that calculates, applies postage, and tracks postage expenditure
Uses computer data entry program to record and track incoming and outgoing mail
Verifying manifests, incoming mail logs, and delivery confirmation logs
File Clerk
PAE, Inc. (Pacific Architects and Engineers)
11.2018 - 12.2019
Assist the Records supervisor with administrative duties
Perform quarterly audits throughout various units on and off site including JFK Terminals, CBP (Custom Border Protection), ICE (Investigations Customs Enforcement), Deportation, Litigation, and FENS (Fraud Detection and National Security) units
Organize incoming files in Terminal Digit Order (TDO) for ease and efficiency
Perform rehabilitation on destroyed files to ensure structural integrity
Send 600 files out via RAILS to requester and honor pull ticket requests including NRC/FOIA
Interfile RFE's and other Action/Non-Action mail into A-files and related cases
Maintain the organization of file room and ensure placement of each file is in correct location
Conduct searches on missing files and ensure proper systems are utilized to receive each file
Maintain organizational outlines depicting each category in file room
De-Icer/Ramp Agent
Dnata
01.2018 - 11.2018
Performs basic deicing service to commercial aircraft
Responsible for accurate accounting of deicing fluid transactions
Directing, assisting and parking all arriving departing and towed aircraft)
Transfer cargo (including luggage) to other gates other airlines and to passengers
Observe safe ground-handling procedures and maintenance of ground service equipment including the performance of equipment checks
Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 30 daily flights.
Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Positioned and towed aircraft from remote locations of airport to designated areas for operation.
Helped train new employees in safe practices and warehouse procedures.
Cabin Agent/Driver
AirServ Corporation
04.2016 - 01.2018
Service over 80 airplanes daily as needed (Aircraft lavatories, potable water, window wash, deicing and commissary items)
Maintained stock of snacks and reading materials to distribute to airline passengers during flights.
Conducted security inspections of aircraft for compliance with government and company requirements.
Inspected aircraft post-flight to identify lost items such as sunglasses, purses or cell phones and returned items to passengers or crew.
Updated logs and tracking documents accurately and according to schedule requirements.
Receiving Associate
Sears Holding Corporation
12.2015 - 04.2016
Unload 5 delivery trucks daily
Move over 1000 pieces of merchandise to appropriate locations
Maintains stockrooms in a neat, orderly and safe manner
Organized storage areas to optimize materials movements and minimize labor hours.
Unloaded pallets and deliveries and organized products in warehouse.
Verified orders by comparing names and quantity of items packaged with shipping documents.
Enumerator/Office Associate
U.S. Census Bureau
04.2010 - 09.2010
Conducted 50 interviews daily with respondents
Assisted respondents in filling out census forms
Verified information provided to Census Bureau by respondents
Performed filing and other office duties as needed
Worked independently to gather and prioritize information
Education
Bachelor of Arts - Criminal Justice
CUNY John Jay College of Criminal Justice
New York, NY
12.2023
Regents Diploma -
Abraham Lincoln High School
Brooklyn, NY
06.2008
Skills
Data Entry
Microsoft Office Suite
Clerical Experience
Organizational Skills
Document scanning
Computer Literacy
Shipping & Receiving
Office Administration
60 WPM
Proofreading documents
Filing systems
Mail sorting
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
General Clerk III
Bowhead Support Services
03.2021 - 01.2023
Mail Clerk
Sciolex Corporation
12.2019 - 03.2021
File Clerk
PAE, Inc. (Pacific Architects and Engineers)
11.2018 - 12.2019
De-Icer/Ramp Agent
Dnata
01.2018 - 11.2018
Cabin Agent/Driver
AirServ Corporation
04.2016 - 01.2018
Receiving Associate
Sears Holding Corporation
12.2015 - 04.2016
Enumerator/Office Associate
U.S. Census Bureau
04.2010 - 09.2010
Bachelor of Arts - Criminal Justice
CUNY John Jay College of Criminal Justice
Regents Diploma -
Abraham Lincoln High School
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