Jude Gordon
Centerton,AR
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
3
3
years of professional experience
Work History
Sales Associate
Bass Pro Shops
Rogers, AR
08.2023 - 08.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
Food Worker
Tropical Smoothie Cafe
Centerton, AR
09.2021 - 08.2023
- Conducted inventory checks to ensure adequate stock of supplies.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Operated cash registers to process customer orders accurately.
- Greeted customers in a friendly manner while taking their orders.
- Assisted with the preparation of foods such as salads, entrees, soups, sauces, and desserts.
- Stocked shelves with products in an orderly fashion according to company standards.
- Informed customers about menu items including ingredients and prices.
- Ensured that all food items were served at proper temperatures.
- Followed health codes when handling food products or preparing meals.
- Maintained cleanliness of dining area by sweeping floors and wiping tables down between shifts.
- Provided excellent customer service by responding promptly to inquiries from guests or staff members.
- Checked expiration dates on all food products before serving them.
- Adhered to safety regulations when operating kitchen equipment.
- Carried out opening, closing duties such as setting up, breaking down counters or stations.
- Prepared fresh ingredients for use in various recipes throughout the day.
- Portioned out food items onto plates for customers' orders.
- Organized take-out orders for customers who requested them.
- Disposed of waste materials properly according to sanitation guidelines.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Acquired new skills to support team and further accommodate customer needs.
- Operated cash register to process cash, check, and credit card transactions.
- Received food orders from individuals and explained offerings.
Education
Some College (No Degree) -
NorthWest Arkansas Community College
Bentonville, ARFisheries And Wildlife Science -
Arkansas Tech University
Russellville, ARSkills
- Promotional support
- Exceptional customer service
- Service-oriented
- Multi-tasking strength
- folding and hanging clothes
Timeline
Sales Associate
Bass Pro Shops
08.2023 - 08.2024
Food Worker
Tropical Smoothie Cafe
09.2021 - 08.2023
Some College (No Degree) -
NorthWest Arkansas Community College
Fisheries And Wildlife Science -
Arkansas Tech University