JUDE NGUATEM ALEM
Mouth Power Bar Restaurant
MUYUKA,SW
1
Language
6
years of professional experience
Dedicated counter server recognized for exceptional customer service and team support. Proven ability to enhance dining experiences and maintain high food safety standards.
Work History
Counter Server
3 Years 5 Months- Provided exceptional customer service, ensuring a positive dining experience for all patrons.
- Operated cash register and processed transactions with accuracy and efficiency.
- Maintained cleanliness and organization of counter area, adhering to health and safety standards.
- Assisted in training new staff on menu offerings and service procedures.
- Handled customer inquiries and resolved issues promptly, enhancing satisfaction rates.
- Contributed to a positive work atmosphere by supporting teammates during high-volume periods.
Bartender
1 Year 5 Months- Crafted diverse cocktail menu enhancing customer experience and satisfaction.
- Provided exceptional customer service, resolving issues promptly to maintain positive atmosphere.
- Trained new staff on drink preparation techniques and bar operations, fostering team efficiency.
- Managed inventory levels, ensuring timely replenishment of supplies and reducing waste.
- Developed promotional drink specials that increased patron engagement during peak hours.
Education
High School Diploma
Skills
Cleaning and sanitization
Food safety
Payment collection
Counter maintenance
Cash handling
Effective communication
Transaction processing
Customer service
Languages
Spanish
Professional Working
Timeline
Counter Server
Mouth Power Bar Restaurant
03.2023 - CurrentRead More
Bartender
Dream Lunch Snack Bar
09.2020 - 02.2022Read More
Government Bilingual High School
High School Diploma
Read More