Judestin Arcasa
United Site Services
Lakewood,WA
8
years of professional experience
Proactive Service Tech committed to adhering to safety protocols while driving operational improvements. Recognized for consistently meeting deadlines and delivering exceptional service quality through meticulous attention to detail and effective problem-solving.
Work History
Service Tech
3 Years 9 Months- Analyzed customer feedback to identify areas for improvement, driving initiatives that enhanced service quality.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
Service Tech
4 Years 7 Months- Conducted routine maintenance checks on various systems, improving overall reliability and efficiency.
- Collaborated with team members to streamline service processes, enhancing workflow efficiency and response times.
- Implemented best practices for inventory management, reducing delays in repairs and service delivery.
- Supervised field operations to maintain high-quality service standards and adherence to safety regulations.
Education
No Degree
Skills
Installation and repair
Attention to detail
Preventive Maintenance
Customer service
Timeline
Service Tech
United Site Services
10.2022 - CurrentRead More
Service Tech
Hemli's
03.2018 - 10.2022Read More
Roosevelt High School
No Degree
Read More
Volunteer work for the homeless and Veterans
Committed to volunteering to assist with less fortunate individuals, as well as veterans.