JUDI KOVACH
Elyria,OH
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
44
44
years of professional experience
Work History
FAN AMBASSADOR
CLEVELAND GUARDIANS
CLEVELAND, OHIO
03.2016 - Current
My duties as a fan ambassador of the Cleveland Guardians included delivering.
Outstanding customer service by actively engaging, welcoming, and directing.
Addressed questions and resolved complaints for all guests at Progress Executives Field.
Created and executed/ wow, surprise, and delight experiences to leave a lasting impression.
. Proactively executed service recovery when appropriate.
Operated autonomously and prioritized the interest of fans and our organization.
Provided a safe, enjoyable, and comfortable environment for fans at Progress Field.
Cultivated a positive experience through outstanding customer service.
. Celebrated, recognized, supported, and assisted fans.
. HAVE HAD A POSITIVE EXPERIENCE WORKING FOR THE CLEVELAND GUARDINGS AND HOPE TO CONTINUE IN THE 2025 SEASON.
AND WILL HOPE TO CONTINIUE IN THE COMING SEASON IN 2025
.
RN, NEONATE INTENSIVE CARE NURSE
Metro Hospital
Elyria, OHIO
08.1980 - 04.2012
- Provided direct patient care in a fast-paced ICU setting, including physical assessments, administering medications, monitoring vital signs and providing emotional support.
- Facilitated communication between patients, families and other medical staff.
- Coordinated with physicians to implement individualized treatment plans for each patient.
Education
Associate of Applied Science - Nursing
Lorain County Community College
Elyria, OH06-1988
Skills
- Influencer
- Protocol adherence
- Guest servicer
- PEOPLE PLEASER
- Time management abilities
- Community Outreach
- Multitasking
Timeline
FAN AMBASSADOR
CLEVELAND GUARDIANS
03.2016 - Current
RN, NEONATE INTENSIVE CARE NURSE
Metro Hospital
08.1980 - 04.2012
Associate of Applied Science - Nursing
Lorain County Community College
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