Judianna Magaña
Las Vegas,NV
Summary
Diligent Suite Runnee with proven ability to manage high-paced environments efficiently. Successfully facilitated seamless coordination between kitchen and service staff, ensuring timely and accurate delivery of orders. Demonstrated strong attention to detail and excellent communication skills in high-pressure settings.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Suite Runner
MSG Sphere
Las Vegas, NV
02.2026 - Current
- ### Step 1: High-Value Responsibility Gaps
- Manage suite inventory by tracking supplies and restocking items to ensure seamless service.
- Collaborate with the kitchen staff to create daily specials based on guest preferences and seasonal ingredients.
- Maintain knowledge of menu items, including ingredients and preparation methods, to enhance guest interactions.
- Assist in set-up and breakdown of events within suites, ensuring all guest needs are met efficiently.
- Coordinate with event staff to facilitate special requests for high-profile guests during events.
- Uphold sanitation standards by regularly cleaning and organizing suite areas to meet health regulations.
- The MSG Sphere operates in a high-paced entertainment environment where food service is crucial for guest satisfaction during events. The responsibilities identified reflect day-to-day tasks that align with the expectations of a Suite Runner position, focusing on customer service excellence, collaboration with kitchen staff, and maintaining operational efficiency.
Expo Cashier
Expo & Convention Center
Las Vegas, NV
12.2025 - Current
- Processed transactions accurately and efficiently, enhancing guest satisfaction during high-volume events and activities.
- Collaborated with event staff to manage special requests, ensuring all guest needs were fulfilled promptly.
- Maintained cash handling procedures, safeguarding financial transactions while minimizing discrepancies throughout operations.
- Delivered exceptional customer service by addressing inquiries and resolving concerns to foster positive experiences.
- Trained new team members on cashier protocols and customer engagement techniques to promote cohesive service delivery.
- Monitored point-of-sale systems for accuracy, troubleshooting issues quickly to minimize disruptions during busy periods.
- Implemented best practices in sanitation and cleanliness at cashier stations, meeting health regulations consistently throughout shifts.
- Engaged with guests in a friendly manner, promoting additional services and products to enhance their experience.
- Coordinated inventory management of merchandise, tracking stock levels to support seamless sales processes at events.
Food Runner/Busser
Luxor, Public House
Las Vegas, NV
10.2025 - Current
- Deliver food from the kitchen to guests quickly and accurately. Verify orders accuracy, presentation, and temperature before serving. Communicate with kitchen and servers regarding order status and special requests. Clear and reset tables promptly after guests depart, maintain cleanliness of dining areas, refill beverages, assist servers with guests during service and restock supplies.
Food Runner
Luxor, Pyramid Cafe
Las Vegas, NV
02.2022 - 10.2025
- Deliver food from the kitchen to guests quickly and accurately. Verify orders accuracy, presentation, and temperature before serving. Communicate with kitchen and servers regarding order status and special requests.
Fountain Worker
Luxor Hotel & Casino
Las Vegas, NV
05.2012 - 02.2022
- Customer service, accurately receive and enter customer food orders, cash handling, clean and sanitize tables, stock supplies, cut and portion pastries, help cooks expedite.
Box Office Agent
Las Vegas, NV
05.2017 - 06.2018
- Sell of show tickets, assign seating, process payments, answer any questions about show or property. Provide excellent customer service and resolve any guests concerns.
Room Service Dispatch/Cashier
Excalibur Hotel & Casino
Las Vegas, NV
12.2004 - 05.2012
- Answer room service calls promptly and professionally, accurately take food and beverage orders, communicate any special needs to kitchen and servers. Confirm order details, delivery time and prices. Complete order with payment upon server return.
Education
Speech Pathology
Nevada State College
Henderson, NVGeneral Studies
Nogales High School
La Puente, CA05.1995
Skills
- Customer service, Food service, Time management, Restaurant experience, Guest services, Bilingual, Leadership, Communication skills, Cash handlings
- Food safety
- Guest service
- Initiative-taking
- Attention to detail
- Timely food delivery
Accomplishments
Several awards for Customer Service.
Certification
Food Handler Safety Training Card, Alcohol Awareness Card, Non-Gaming Sheriff Card.
Languages
English, Spanish
Timeline
Suite Runner
MSG Sphere
02.2026 - Current
Expo Cashier
Expo & Convention Center
12.2025 - Current
Food Runner/Busser
Luxor, Public House
10.2025 - Current
Food Runner
Luxor, Pyramid Cafe
02.2022 - 10.2025
Box Office Agent
05.2017 - 06.2018
Fountain Worker
Luxor Hotel & Casino
05.2012 - 02.2022
Room Service Dispatch/Cashier
Excalibur Hotel & Casino
12.2004 - 05.2012
General Studies
Nogales High School
Speech Pathology
Nevada State College
Awards
Certificates of Recognition, Bronze Achievement, Appreciation