Summary
Overview
Work History
Education
Skills
Timeline
Generic

Judie Sartor

Denison

Summary

Results-driven Fraud Analyst at Cigna with expertise in data analysis and fraud prevention. Successfully identified and mitigated fraudulent activities through pattern recognition and risk assessments. Demonstrated strong communication skills while maintaining relationships with clients, enhancing claim processing efficiency, and ensuring compliance with regulations. Committed to delivering impactful solutions in high-stakes environments.

Overview

10
10
years of professional experience

Work History

Fraud Analyst

Cigna
10.2023 - Current
  • Evaluated customer data to identify and prevent fraudulent activities.
  • Analyzed large amounts of data to find patterns of fraud and anomalies.
  • Tracked fraud cases and monitored trends to develop strategies for prevention.
  • Performed risk assessments to determine level of fraud risk and prioritize investigations.

Prepay Adjuster

Cigna
10.2015 - 10.2023
  • Maintained strong relationships with policyholders, agents, and colleagues by consistently demonstrating professionalism, empathy, and effective communication skills.
  • Ensured compliance with state regulations and company policies through diligent review of all claim-related materials.
  • Assisted clients in understanding their insurance coverage by explaining complex terms and conditions clearly and concisely.
  • Improved claim processing efficiency by conducting thorough investigations and promptly addressing discrepancies.

Education

Bachelor Of Arts - Music And Education

Austin College
Sherman, TX
05.1990

Skills

  • Data analysis
  • Fraud prevention
  • Fraud detection
  • Dispute resolution

Timeline

Fraud Analyst

Cigna
10.2023 - Current

Prepay Adjuster

Cigna
10.2015 - 10.2023

Bachelor Of Arts - Music And Education

Austin College