Judith Ballesteros
Salinas,CA
Summary
Accomplished Store Manager with a proven track record at Sunglass Hut - Luxottica, enhancing customer satisfaction and streamlining store operations. Expert in problem-solving and team leadership, successfully mentoring staff to exceed performance goals. Skilled in multitasking, organization, and payroll management, ensuring operational excellence and profitability.
Overview
16
16
years of professional experience
Work History
Store Manager
Sunglass Hut - Luxottica
06.2018 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Macys Fine Jewelery Manager
Macys Department Store
01.2009 - 10.2019
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
No Degree - Sociology
Hartnell College
Salinas, CA12.2025
Skills
- Customer Service
- Problem-Solving
- Multitasking and Organization
- Store operations
- Training and mentoring
- Team Leadership
- Payroll Management
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
Sunglass Hut - Luxottica
06.2018 - Current
Macys Fine Jewelery Manager
Macys Department Store
01.2009 - 10.2019
No Degree - Sociology
Hartnell College
Similar Profiles
Maureen Samson Ng'walidaMaureen Samson Ng'walida
Sales Associate at Sunglass Hut - LuxotticaSales Associate at Sunglass Hut - Luxottica
Sukhchain HansSukhchain Hans
Sales Associate at Sunglass Hut - LuxotticaSales Associate at Sunglass Hut - Luxottica
Angelica BridgesAngelica Bridges
Sales at Sunglass Hut - LuxotticaSales at Sunglass Hut - Luxottica