Summary
Overview
Work History
Education
Skills
Languages
Refrences
Timeline
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Judith Calzadillas

Tucson,AZ

Summary

Dynamic customer service professional with extensive experience in exceeding client expectations and maintaining confidentiality. Recognized for expertise in identifying defects, implementing process improvements, and ensuring compliance with high standards of PPE. Proven ability to enhance team dynamics through proactive engagement and versatility while consistently meeting organizational goals.

Overview

2025
2025
years of professional experience

Work History

Operator

Roche Tissue Diagnostics
10.2023 - Current
  • Inspected finished products to verify conformity to quality standards.
  • Successfully trained on SAP; closing and opening jobs, checking inventory, placing work orders, and ordering supplies.
  • Accurately being able to pass down any information from my shift to the other shifts.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Hand-assembled needed dispensers.
  • Produced quality products by palletizing, packaging and assembling finished items.
  • Met or exceeded target for on-time customer shipments.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Classified defects from finished orders with 100% inspections.
  • Identified any issues with machines and passing down information to trained ATs.
  • Collaborated with coworkers to perform projects quickly and meet business goals.

Retail

Nike
  • Mastered every department: cashier, apparel, footwear, and stocking.
  • I was capable of greeting consumers and focusing my attention on their needs.
  • Was flexible with hours and tasks.
  • Assisted with setting up displays at retail outlets as required.
  • Trained new employees on retail operations processes and procedures.
  • Stocked shelves at retail locations during deliveries as required.
  • Maintained a clean and orderly retail environment.
  • Organized merchandise displays in retail stores to ensure optimal presentation.

Doctor Technician

Myeyelab
  • Referred patients with serious medical conditions and emergencies to hospital for immediate care.
  • Maintained strict patient privacy and confidential patient information, taking care to meet HIPAA guidelines
  • Assisted patients in finding correct medications, eyeglasses and contact lenses.
  • Demonstrated how to properly insert and remove contact lenses.
  • Educated patients on contact lens care, insertion, removal, and hygiene practices.
  • Organized patient records according to established procedures.
  • Trained new staff on optometric testing procedures and clinic protocols.
  • Cleaned and performed minor maintenance on examination equipment and glasses.
  • Assisted in the adaptation of eyewear, making adjustments for fit and comfort.

Education

Some College (No Degree) -

Pima Community College
Tucson, AZ

Skills

  • Bilingual
  • Equipment operation
  • Efficient multitasking
  • Customer service
  • Warehouse operations
  • Work well with others
  • Contact lens fitting
  • Eyeglass repair
  • Medical terminology
  • Attention to confidentiality

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Refrences

Vince 

(520)241-7124

Jason Moore 

(520)205-2024

Ed

(209)518-3647

Ydren Santos

(520)603-4379

Timeline

Operator

Roche Tissue Diagnostics
10.2023 - Current

Retail

Nike

Doctor Technician

Myeyelab

Some College (No Degree) -

Pima Community College
Judith Calzadillas