Highly motivated and patient-focused Certified Medical Assistant (CMA) with over a decade of clinical and administrative experience in fast-paced health care environment.
Overview
14
14
years of professional experience
Work History
Certified Medical Assistant
Sierra Medical Group
Santa Clarita, California
04.2023 - Current
Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
Facilitated patient exams by taking vital signs, preparing exam rooms, and updating medical records, contributing to efficient workflow.
Supported medical staff during patient examinations and procedures to enhance overall care quality.
Collected and processed laboratory samples for testing, ensuring accuracy and timely results.
Prepared examination rooms and ensured cleanliness and organization.
Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Changed dressings on wounds to prevent infection and check for healing.
Patient Services Coordinator
Southern California Orthopedic Institute
Thousand Oaks, California
09.2020 - 04.2023
Coordinated patient appointments and schedules for orthopedic consultations, ensuring timely access to care.
Answered telephone calls to schedule appointments and address patient inquiries, enhancing patient experience.
Oversaw patient registrations by collecting information, verifying benefits, and submitting paperwork, streamlining onboarding process.
Maintained organized medical records and updated patient files regularly.
Facilitated referrals for specialty care services.
Resolved customer service issues in a timely manner according to established policies.
Medical Assistant
West Hills Urgent Care
West Hills, California
07.2012 - 10.2019
Maintained inventory of medical supplies and ensured proper storage.
Utilized electronic health records for accurate documentation of patient information.
Educated patients on medication usage and health management practices.
Supported front desk operations by answering phones and greeting visitors.
Cleaned and maintained medical equipment following procedures and standards.
Certified Nursing Assistant /Certified Home Health Aide at Golden Sonora Care CenterCertified Nursing Assistant /Certified Home Health Aide at Golden Sonora Care Center