Judith Cardenas
Wenatchee,WA
Summary
Experienced administrative professional with a friendly personality and strong organizational skills, currently employed at Springwater Insurance Group. Proven ability to enhance service delivery through effective teamwork and problem-solving. Committed to maintaining confidentiality while managing client interactions and documentation with precision. Adaptable and dependable, consistently maintaining positive relationships.
Overview
8
8
years of professional experience
Work History
Admin Support
Springwater Insurance Group
Wenatchee, WA
08.2025 - Current
- Coordinated scheduling and calendar management for appointments.
- Maintained accurate records and documentation for client interactions and policy updates.
- Kept filing systems organized to enhance document retrieval efficiency and organization.
- Responded promptly to client inquiries, providing information on insurance services and policies.
- Collaborated with cross-functional teams to streamline processes and improve service delivery.
- Conducted data entry tasks, ensuring accuracy in client databases and policy information updates.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
Receptionist
McDougall and Sons Inc
Wenatchee, WA
02.2018 - 08.2025
- Staffed front desk, ensuring seamless visitor check-in.
- Maintained organized filing systems for client records, enhancing data retrieval efficiency.
- Address inquiries, providing accurate information and directing to appropriate personnel.
- Collaborated with team members to streamline communication processes between departments.
- Maintained knowledge of office supply stock and ordered as needed.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
High School Diploma -
Wenatchee High School
Wenatchee, WA06.2017
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Organizational skills
- Active listening
Languages
Spanish
Native or Bilingual
Timeline
Admin Support
Springwater Insurance Group
08.2025 - Current
Receptionist
McDougall and Sons Inc
02.2018 - 08.2025
High School Diploma -
Wenatchee High School