Compassionate professional with over seven years in group home management and medication administration. Proven ability to train and mentor staff, implement safety protocols, and cultivate trusting relationships with residents for optimal care.
Overview
10
10
years of professional experience
Work History
Group Home Manager
McKinney Carey Inc.
Stafford, TX
04.2017 - 07.2024
Supervised daily operations of group home, ensuring compliance with regulations and quality standards.
Developed individualized care plans in collaboration with multidisciplinary teams to meet residents' needs.
Trained and mentored staff on best practices for resident support and crisis intervention techniques.
Implemented safety protocols, enhancing overall security and well-being of residents within the facility.
Facilitated regular staff meetings to discuss performance, challenges, and strategies for improvement.
Managed budgeting and resource allocation, optimizing operational efficiency and reducing costs.
Evaluated resident progress through ongoing assessments, adjusting care strategies as needed for optimal outcomes.
Ensured proper medication administration for all residents through close coordination with healthcare providers and careful record-keeping practices.
Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
Developed trusting relationships with each resident through empathy-based interactions focusing on trust-building techniques.
Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
Mentored and coached staff to improve performance and interactions with residents.
Maintained compliance with state regulations, completing detailed documentation for licensing requirements and audits.
Assisted residents with basic hygiene and healthcare needs.
Cultivated a positive living environment by organizing social events and outings designed to foster camaraderie among residents.
Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
Med Tech
Village Of Meyerland
Houston, TX
11.2015 - 04.2017
Collaborated with healthcare professionals to streamline workflow processes and enhance patient care quality.
Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
Administered medications and performed basic and advanced patient assessments.
Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
Followed appropriate disinfecting procedures to sterilize medical equipment.
Bakery Clerk
Krogers Grocery Store
Houston, TX
08.2014 - 09.2016
Assisted customers with product selection and inquiries to enhance shopping experience.
Maintained inventory levels by restocking shelves and monitoring product expiry dates.
Operated bakery equipment efficiently to produce high-quality baked goods daily.
Collaborated with team members to optimize workflow and improve customer service satisfaction.
Managed customer special orders, ensuring accurate fulfillment and timely delivery.
Checked expiration dates and rotated products to verify freshness and avoid spoilage.
Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.