Judith Livio
Jacksonville
Summary
Customer Service Representative with experience in active listening, data entry, and team leadership. Demonstrated ability to manage calls efficiently and accurately input customer information. Skilled in team collaboration, conflict resolution, and time management, ready to contribute effectively to a dynamic team environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Patient Care Technician
Hca Florida Memorial
11.2024 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Sitter as well
CSR
Solera
10.2023 - 11.2024
- Customer Service Representative with experience in active listening, data entry, and team leadership
- Demonstrated ability to manage calls efficiently and accurately input customer information
- Skilled in team collaboration, conflict resolution, and time management, ready to contribute effectively to a dynamic team environment
- Engaging in active listening with callers, confirm or clarify information and manage the call according to training
- Accurately enter customer and claim information into system database
Education
Highschool Diploma -
Sandalwood highschool
Jacksonville05.2024
Skills
- Data Entry
- Team Collaboration
- Conflict Resolution
- Time Management
Certification
Bls Certified
Timeline
Patient Care Technician
Hca Florida Memorial
11.2024 - Current
CSR
Solera
10.2023 - 11.2024
Highschool Diploma -
Sandalwood highschool
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