Judith O'Meara
Norwalk,CT
Summary
An experienced motivated professional with strong focus on day-to-day operations and management that include strong communication skills, problem-solving, scheduling, team building, coordinating and selling.
Overview
4
4
years of post-secondary education
36
36
years of professional experience
Work History
Manager /Business Owner
TBI Computer
Norwalk, CT
01.1993 - 01.2021
- Managed daily operations for TBI Computer sales and service departments
- Resolved customer service issues and answered product questions on sales floor to enhance customer satisfaction
- Assessed team performance and addressed issues to uphold service quality standards Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Conducted regular meetings with staff to discuss progress and identify areas for improvement.
- Maintained billing, purchasing, and office records
- Ensured compliance with all applicable laws, regulations, industry standards.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Administrative, Sales and
Computer Factory, Advanced Office Systems and Metro Business Systems
Stamford, Connecticut
04.1987 - 05.1993
- Sales representative for Apple Computer hardware
- Collaborated with diverse coworkers to achieve goals and resolve product and service-related issues.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Administrative Assistant
Gartner Group
Stamford, CT
10.1984 - 08.1987
- Managed phone communications, scheduled appointments, and generated reports to support various departments
- Prepared correspondence and meeting materials for Gartner research team
- Arranged domestic travel and processed expense reports in office systems
- Facilitated office operations to assist various departments
Education
Bachelor of Arts - Education and Sociology
Sacred Heart University
Fairfield, CT 09.1971 - 09.1975
Skills
- Sales coordination
- Sales reporting
- Sales tracking
- Order generation
- Customer needs assessment
- Customer inquiries management
- Vendor relationship management
- Operational Management
- Departmental coordination
- Budget management
- Retail Management
- Office inventory management
- Record organization
- Customer Service
CUST
- Dale Carnegie Course: Effective Speaking & Human Relations
- Katherine Gibbs: Administration Course
Timeline
Manager /Business Owner
TBI Computer
01.1993 - 01.2021
Administrative, Sales and
Computer Factory, Advanced Office Systems and Metro Business Systems
04.1987 - 05.1993
Administrative Assistant
Gartner Group
10.1984 - 08.1987
Bachelor of Arts - Education and Sociology
Sacred Heart University
09.1971 - 09.1975