Judith Pike
San Antonio,TX
Summary
JUDITH PIKE SKILLS Communication Time management Problem Solving Collaborating as a team Committed to organization and maintaining professional offices with exceptional eye for detail. Problem-solver adept at following directions and taking initiative to deliver excellent services. Critical-thinking worker with fantastic customer service skills.
Overview
8
8
years of professional experience
Work History
Library Circulation Assistant
City Of San Antonio
09.2023 - Current
- Successfully completed check-in and check-out procedure for visitors taking or returning library books and audio materials daily.
- Delivered excellent guest services by answering inquiries from visitors.
- Answered questions from customers and staff.
- Showed library patrons where specific book collections were.
- Set up library displays with new and promoted books.
- Called patrons about missing books and late returns.
- Assisted with sorting and routing of mail items for library employees.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Library Aide
City Of San Antonio
01.2022 - 08.2023
- Handled check-in and check-out process of library books and materials at circulation desk.
- Placed books on proper shelves when returned to circulation.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Set up computer and digital device access, providing assistance with use and operation.
- Answered patron questions in-person or by phone regarding library services and resources.
BARISTA
STARBUCKS
10.2020 - 07.2021
- Preparing and serving coffee teas, food and pastries
- Packaging and grinding coffee beans - explaining the differences ensuring customers are satisfied with their selection
- Cleanliness throughout shift including work area, coffee machine, and equipment
- Keeping track of all inventories and preparing backups for the next shift.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained regular and consistent attendance and punctuality.
Sales Associate
Burkes Outlet
10.2019 - 05.2020
- Performed onsite, in-store retail sales
- Stocked shelves
- Answered and addressed problems
Lifeguard
City of San Antonio
01.2016 - 01.2019
- Worked collaboratively in team environment
- Lead Swim instructions
- Monitored patrons for safety violations and took steps to further violations.
Education
Associate of Science - Nursing
San Antonio College
San Antonio, TX06.2025
High School Diploma -
Thomas Jefferson High School
San Antonio, TX07.2014
Skills
- Library Databases and Programming
- Office Administration
- Material Shelving
- Critical Thinking
Hobbies
Painting.
Drawing.
Timeline
Library Circulation Assistant
City Of San Antonio
09.2023 - Current
Library Aide
City Of San Antonio
01.2022 - 08.2023
BARISTA
STARBUCKS
10.2020 - 07.2021
Sales Associate
Burkes Outlet
10.2019 - 05.2020
Lifeguard
City of San Antonio
01.2016 - 01.2019
Associate of Science - Nursing
San Antonio College
High School Diploma -
Thomas Jefferson High School
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