Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Quality Assurance Manual Tester
America First Credit Union
Kearns, Utah
01.2023 - Current
Created test plans, cases, scenarios and scripts for manual testing.
Documented bug reports and communicated with development team regarding issues.
Performed functional, regression, integration, end-to-end, system and user acceptance tests.
Utilized SQL queries to verify the integrity of data within databases.
Lead Teller
America First Credit Union
Kearns, Utah
07.2021 - 01.2023
Managed a team of tellers and ensured proper training on all banking policies and procedures.
Provided ongoing coaching and feedback to tellers on their job performance.
Monitored daily cash levels in the vault and reconciled discrepancies.
Reviewed customer account information to verify accuracy and resolve any outstanding issues.
Teller
America First Credit Union
Kearns, UT
09.2017 - 07.2021
Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
Verified customers' identification to ensure compliance with laws and regulations.
Balanced cash drawers on a daily basis.
Cross-sold additional bank products when applicable to meet customer needs.