Judith Sauer
Lake Helen
Summary
Detail-oriented cleaning professional with expertise in waste management and restroom sanitation. Committed to maintaining a welcoming environment and implementing efficient cleaning procedures.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Day Porter
American Janitorial, LLC.
Daytona Beach, FL
11.2025 - 01.2026
- Maintained cleanliness and sanitation of common areas, ensuring a welcoming environment for guests.
- Conducted routine inspections to identify maintenance needs and report issues promptly.
- Utilized cleaning equipment and supplies efficiently, adhering to safety protocols and guidelines.
- Assisted in restocking supplies, contributing to operational efficiency throughout the facility.
- Implemented waste disposal procedures, promoting sustainability within the workplace.
- Promoted a healthy work environment by sanitizing frequently touched surfaces regularly.
- Enhanced customer satisfaction by maintaining a clean and welcoming environment for all building occupants.
Cashier
Winn Dixie Grocery Store
DeLand, FL
06.2022 - 11.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer, ensuring proper handling of funds and minimizing discrepancies.
- Assisted with inventory management by restocking shelves and organizing merchandise displays.
- Trained new cashiers on register functions and customer service best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Customer Care Representative
Spectrum
DeLand, FL
02.1992 - 12.2018
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed account updates and service modifications to enhance customer satisfaction.
- Utilized CRM software to track interactions and follow up on customer requests.
- Trained new team members on best practices for customer service excellence.
- Managed high call volume with exceptional professionalism and efficiency.
- Assisted call-in customers with questions and orders.
- Maintained a high level of product knowledge to provide accurate information and support to customers.
- Navigated multiple computer systems and applications to find information.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Actively participated in weekly team meetings, discussing challenges faced as well as solutions implemented towards improving overall departmental performance.
Education
High School Diploma -
West Babylon High School
West Babylon, NY06-1974
Skills
- Waste management
- Cleaning expertise
- Restroom sanitation
- Janitorial duties
Certification
- Licensed [Job Title] -
Customer Service awards in Exelicence
Each Rep was trained in customer service every month. After you do your best they give you a reward.
Languages
English
Full Professional
Timeline
Day Porter
American Janitorial, LLC.
11.2025 - 01.2026
Cashier
Winn Dixie Grocery Store
06.2022 - 11.2025
Customer Care Representative
Spectrum
02.1992 - 12.2018
High School Diploma -
West Babylon High School