Energetic, reliable, analytical, and adaptable professional, solid strategist with a clear understanding of payroll processes, budgeting, accounts payable and clerical.
Run validations for ensure the correct payroll calculation
Make testing and validations according to the client requirements
Provide training to different ADP teams
Enveloped specifics validations for the client
Year-end (planned and execute).
GV Sr. Payroll Specialist
Automatic Data Processing, LLP.
10.2020 - 01.2022
Responsible for the payrolls/periodic processes and tickets for the clients
Host weekly Production Planning meeting with clients
Host weekly periodic Ticket Management call
Quarter end activities for each client, (planed and monitoring the correct PTU process) Year-end activities for each client, (planed and monitoring the correct process annual adjustments, saving fund pay) Support Payroll Process Specialist
Ticket Resolution
Process and creation knowledge, (Run Book, check list)
GV Lead Payroll Specialist
Automatic Data Processing, LLP.
01.2022
Responsible for managing for clients under my cluster, as well as overseeing the processes being executed by client’s team
Client Management, (first escalation point for the clients under my cluster, manage and understanding payroll schedules, monitoring, and coaching on daily open tickets)
Daily Cluster stand up meetings for review and planning processes for the clients, (on cycles, off cycles), tickets, incidents, escalations for the clients, and any other matter for the cluster
Mentoring and coaching my cluster team
Provide consultation on complex issues, (help and explanation with troubleshooting in difficult tickets and processes) Provide feedback from escalations, NPS, projects, change requests
Creation and development of processes.
Education
Accounting & Finance -
Universidad Autonoma de Ciudad Juarez
Skills
Excellent customer service
Leadership and team building experience
Excellent communication and written skill Spanish, & English
Excellent interpersonal, multi-tasking, and presentation skills
Knowledge of Latin American corporate culture
Vast experience of Mexican payroll and benefits
Experience with Microsoft Office
SAP system Expert level
Vast experience with preparing and conducting test evidence, implementations
Collaboration with internal and external teams for support of the delivery of projects and configurations changes timely manner
Certification
FPC (Fundamentals Payroll Certification), in progress summer 2024.
Currently attending 7/10 level Conversation English.
Additional Education
Centro de Bachillerato Industrial y de Servicios No. 114, Associate Degree in Accounting
Sr. Manager - Client Technical Product Support at Automatic Data Processing Insurance Agency, Inc.Sr. Manager - Client Technical Product Support at Automatic Data Processing Insurance Agency, Inc.
Masters Research Assistant at University Of Texas At El Paso - Aerospace CenterMasters Research Assistant at University Of Texas At El Paso - Aerospace Center