Detail-oriented professional with a strong background in claims management and insurance verification. Recognized for analytical thinking and team collaboration, ready to leverage expertise to optimize workflows and enhance claim resolution.
Work History
Authorization Specialist
5 Years 5 Months
Access Healthcare | 06.2018 - 11.2023
Coordinated with healthcare providers to resolve billing discrepancies.
Implemented process improvements to enhance claim resolution rates.
Analyzed billing data to identify trends and optimize workflows.
Managed appeals for denied claims, achieving successful outcomes through effective communication.
Communicated with insurance providers to resolve denied claims and resubmitted.
Located errors and promptly refiled rejected claims.
Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
Insurance Verification Coordinator
13 Years 4 Months
Advanced Imaging Concepts | 03.2005 - 07.2018
Coordinated insurance verifications to ensure patient eligibility and coverage accuracy.
Streamlined communication with insurance providers to expedite claim processing and reduce delays.
Implemented process improvements that enhanced operational efficiency in verification workflows.
Trained new team members on verification protocols and best practices for accuracy.