Debbie Gann

• Input all patient data regarding claims and prior authorizations into system accurately.

Verification of insurance benefits, and check if prior authorization required.

• Complied with HIPAA guidelines and regulations for confidential patient data.
• Assisted patients with understanding personalized insurance coverage and benefits.
• Assured timely verification of insurance benefits prior to patient procedures or appointments.
• Made contact with insurance carriers to discuss policies and individual patient benefits.

• Prepared and mailed invoices to customers, processed payments, and documented account updates.
• Followed up overdue payments and payment plans from clients to establish good cash flow.
• Submitted cash and check deposits and generated cash receipts to record money received.
• Monitored accounts to verify compliance with payment terms and schedules.

• Maintained confidentiality of patient data and condition to safeguard health information.
• Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
• Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
• Worked closely with patients to deliver excellent and direct individualized patient care.

Front office, Insurance Verification, filed claims, accounts receivable, check patients in and out, collected co-payments, fill in dental assisting, cleaning instruments, and room set up, taking patients back to opratories.