Judith Vazquez
Ontario,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Product Group Sales
CR Laurence
Vernon, CA
07.2021 - Current
- Process orders, returns and credits in an accurate and efficient manner.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Baker
Self Employed
01.2018 - Current
- Combined ingredients by hand and with electric mixing equipment.
- Checked baked goods periodically during baking process to ensure desired results were achieved.
- Placed dough in pans, molds and sheets and monitored products during baking to adjust temperature.
Customer Service Representative
The Home Depot Inc
Montere
06.2020 - 12.2020
- Answered incoming phone calls to provide store, product and services information.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
Education
High School Diploma -
Schurr
Montebello06.2018
Skills
- Fluent in Spanish and English
- Good telephone etiquette
- Patient
- Eager to learn
- Problem resolution
- Product knowledge
- Attention to detail
- Time management
- Order and refund processing
Certifications
- Microsoft Excel
Timeline
Product Group Sales
CR Laurence
07.2021 - Current
Customer Service Representative
The Home Depot Inc
06.2020 - 12.2020
Baker
Self Employed
01.2018 - Current
High School Diploma -
Schurr
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