Assisted in managing client accounts by maintaining databases, updating account information, and ensuring client satisfaction.
Built and maintained strong client relationships through networking events, season ticket holder appreciation activities, and client retention initiatives.
Coordinated and managed the planning and execution of group activations throughout the season, ensuring seamless integration and fan engagement.
Increased attendance for Pride Night by 17% through targeted prospecting, strategic partnerships, and active participation in community events.
Sales and Service Intern
Phoenix Rising FC
Phoenix, USA
03.2023 - 08.2023
Supported the sales team by creating compelling proposals, contributing to sales meetings, and identifying new business opportunities.
Conducted market research on industry trends, competitors, and target markets to aid strategic decision-making.
Collaborated with sales and account management teams in brainstorming sessions, team meetings, and other tasks to improve team efficiency.
Accounts Specialist
Risas Dental and Braces
Phoenix, USA
03.2021 - 08.2023
Collected and processed cash and card payments, contributing to the consistent achievement of quarterly collection goals.
Managed insurance registration and verification, providing patients with detailed guidance on optimizing their dental benefits.
Leveraged strong communication skills to enhance patient satisfaction, and ensure smooth administrative operations.
Game Day Operations Intern
Arizona Cardinals
Glendale, USA
09.2022 - 04.2023
Set up, executed, and dismantled pre-kickoff activities for the Arizona Cardinals' home games, enhancing the fan experience.
Supported senior leadership by coordinating activities in the Youth Zone at the Pre-Flight Party, improving engagement among younger fans.
Education
Bachelor of Arts - Sports Business
W. P. Carey School of Business, Arizona State University
Tempe, AZ
05.2023
Skills
Technical Skills: Proficient in Salesforce, HubSpot, and Microsoft Office
Languages: Fluent in English and Spanish
Sales and Relationship Building: Skilled in generating leads, negotiating contracts, and closing deals in fast-paced sales environments
Customer Service and Account Management: Experienced in managing client accounts, processing payments, and resolving inquiries
Event Coordination and Fan Engagement: Strong organization skills in coordinating game-day operations and executing fan engagement programs
Timeline
Group Sales Account Executive
Phoenix Rising FC
08.2023 - Current
Sales and Service Intern
Phoenix Rising FC
03.2023 - 08.2023
Game Day Operations Intern
Arizona Cardinals
09.2022 - 04.2023
Accounts Specialist
Risas Dental and Braces
03.2021 - 08.2023
Bachelor of Arts - Sports Business
W. P. Carey School of Business, Arizona State University
Sales Consultant To Logistical and Other Industries, Small Business M&A at Phoenix Rising I, LLCSales Consultant To Logistical and Other Industries, Small Business M&A at Phoenix Rising I, LLC