Judith E. Garrett
Haverhill,MA
Summary
Dynamic professional with extensive experience as an Office Manager at Micheal E. Allen Plumbing Co, and Administrative Assistant at Wayside Youth an Family Services Inc, in records management and scheduling. Proven ability to enhance customer satisfaction through effective communication and conflict resolution. Skilled in MS Excel and committed to maintaining strong ethics. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
21
21
years of professional experience
Work History
Caregiver/Homemaker
Self Employed
04.2011 - Current
- Worked as full time household manager and teacher, multitasking for hours with the ability to juggle between tasks within tight deadlines.
- Assisted with daily living activities, running errand, and household chores.
- Provided safe mobility support to help handicapped mother move around personal and public spaces.
- Maintained clean personal areas and prepared healthy meals to support mother's and daughter's nutritional needs.
- Built stronger relationships with mother and special needs daughter to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Coordinated and kept straight multiple doctors appointments for mother and daughter.
- Homeschooled my special needs daughter who has emotional and social disabilities. Requiring constant adaptability, creativity and innovation.
Administrative Assistant
Wayside Youth and Family Services
07.2006 - 08.2009
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Kept schedule for staff and conference rooms.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Created a series of repots used as templates to gather information to streamline and populate database.
- Templates adopted at other sites of company.
Office Manager
Micheal E. Allen Plumbing Co (formerly Allen Plumbing)
11.2004 - 06.2009
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Resolved issues through active listening and open-ended questioning, escalating major problems to owner.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Education
No Degree - Introduction To Bookkeeping
Online Course
Remote12-2025
Associate of Arts - Liberal Arts
Northern Essex Community College
Haverhill, MA06-1999
No Degree -
Bunker Hill Community College
Charlestown, MASkills
- Documentation
- Verbal and written communication
- Records Management
- Medication coordination
- MS Excel database
- MS Word
- AR/AP
- Scheduling
- Team Player
- Strong Ethics
Timeline
Caregiver/Homemaker
Self Employed
04.2011 - Current
Administrative Assistant
Wayside Youth and Family Services
07.2006 - 08.2009
Office Manager
Micheal E. Allen Plumbing Co (formerly Allen Plumbing)
11.2004 - 06.2009
No Degree - Introduction To Bookkeeping
Online Course
Associate of Arts - Liberal Arts
Northern Essex Community College
No Degree -
Bunker Hill Community College