Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Judith E. Garrett

Haverhill,US

Summary

Dynamic professional with extensive experience as an Office Manager at Micheal E. Allen Plumbing Co, and Administrative Assistant at Wayside Youth an Family Services Inc, in records management and scheduling. Proven ability to enhance customer satisfaction through effective communication and conflict resolution. Skilled in MS Excel and committed to maintaining strong ethics. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

21
years of professional experience

Work History

Self Employed
Haverhill, MA

Caregiver/Homemaker
04.2011 - Current

Job overview

  • Worked as full time household manager and teacher, multitasking for hours with the ability to juggle between tasks within tight deadlines.
  • Assisted with daily living activities, running errand, and household chores.
  • Provided safe mobility support to help handicapped mother move around personal and public spaces.
  • Maintained clean personal areas and prepared healthy meals to support mother's and daughter's nutritional needs.
  • Built stronger relationships with mother and special needs daughter to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Coordinated and kept straight multiple doctors appointments for mother and daughter.
  • Homeschooled my special needs daughter who has emotional and social disabilities. Requiring constant adaptability, creativity and innovation.

Wayside Youth and Family Services
Malden, MA

Administrative Assistant
07.2006 - 08.2009

Job overview

  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Kept schedule for staff and conference rooms.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Created a series of reports used as templates to gather information to streamline and populate database.
  • Templates adopted at other sites of company.
  • Assisted in preparing reports and documentation for internal and external communication.

Micheal E. Allen Plumbing Co (formerly Allen Plumbing)
Somerville, MA

Office Manager
11.2004 - 06.2009

Job overview

  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to owner.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.

Education

Online Course
Remote

No Degree from Introduction To Bookkeeping
12-2025

University Overview

Introduction to Bookkeeping online course

Northern Essex Community College
Haverhill, MA

Associate of Arts from Liberal Arts
06-1999

University Overview

  • Honor Roll 1997-1999

Bunker Hill Community College
Charlestown, MA

No Degree

University Overview

  • Dean's List Fall and Spring semester 2006

Skills

  • Documentation
  • Verbal and written communication
  • Records Management
  • Medication coordination
  • MS Excel database

Timeline

Caregiver/Homemaker

Self Employed
04.2011 - Current

Administrative Assistant

Wayside Youth and Family Services
07.2006 - 08.2009

Office Manager

Micheal E. Allen Plumbing Co (formerly Allen Plumbing)
11.2004 - 06.2009

Online Course

No Degree from Introduction To Bookkeeping

Northern Essex Community College

Associate of Arts from Liberal Arts

Bunker Hill Community College

No Degree
Judith E. Garrett