Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Paint and Automotive Sales Associate
Walker Napa Auto Parts
01.2021 - Current
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
Communication with customers professionally and proactively to provide product information and advice.
Purchasing and Receiving Associate
Cannon's Auto Refinishing & Collision
02.2019 - 01.2021
Maintained complete documentation and records of all purchasing activities.
Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.
Established and managed supplier and vendor relationships.
Organized storage areas to optimize materials movements and minimize labor hours.
Recorded regular progress and issues with products.
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Stock Associate
Cases Up
06.2018 - 02.2019
Managed inventory storage in clean and organized fashion.
Blocked and faced products on displays and shelves in accordance with company policy.
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Parts Sales Associate
Napa Auto Parts
07.2017 - 01.2018
Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
Stocked and managed stock of parts.
Assisted customers in finding appropriate parts promptly.
Ordered parts from various distributors to fulfill demands.
Assistant Manager/ Outside Sales Associate
Barnes Automotive AKA Napa Auto Parts
06.2007 - 07.2017
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Supervised day-to-day operations to meet performance, quality and service expectations.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Marketing & Sales Specialist at NAPA Auto Parts - Genuine Parts (NAPA AutoCare)Marketing & Sales Specialist at NAPA Auto Parts - Genuine Parts (NAPA AutoCare)