Judson Griffith
Durant,OK
Summary
Proven leader and effective communicator, adept at risk assessment and first aid, honed through experiences with the Oklahoma Army National Guard and Choctaw Casino & Resort. Excelled in high-stress scenarios, ensuring safety and enhancing customer satisfaction through diligent service and teamwork. Demonstrates exceptional customer communication and team leadership skills. Experienced Infantryman offering 4+ years of experience with United States Army. Solid communication, planning, and problem-solving abilities. Outstanding team collaboration and leadership skills.
Overview
5
5
years of professional experience
Work History
Infantryman
Oklahoma Army National Guard
08.2020 - Current
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
Delivery Driver
FedEx
08.2024 - 12.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
VIP Representative
Choctaw Casino & Resort - Durant
12.2024 - Current
- Served as liaison between guests and hotel staff, facilitating communication and ensuring satisfaction.
- Trained new team members on best practices for handling VIP clientele, fostering a culture of high service standards across the department.
- Reviewed and analyzed guest feedback to identify areas for improvement, implementing changes that led to a higher level of overall satisfaction among VIP clients.
- Organized exclusive events for VIP guests, creating memorable experiences that encouraged loyalty and repeat business.
Lifeguard
Choctaw Casino & Resort
06.2024 - 08.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Valet
Choctaw Casino & Resort
07.2022 - 06.2024
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
Education
High School Diploma -
Tushka
Atoka, OK05.2021
Skills
- Team Leadership
- Assessing risks
- Teamwork and Loyalty
- First Aid Proficiency
- Customer service and support
- Lifeguard certification
- Customer Communication
Timeline
VIP Representative
Choctaw Casino & Resort - Durant
12.2024 - Current
Delivery Driver
FedEx
08.2024 - 12.2024
Lifeguard
Choctaw Casino & Resort
06.2024 - 08.2024
Valet
Choctaw Casino & Resort
07.2022 - 06.2024
Infantryman
Oklahoma Army National Guard
08.2020 - Current
High School Diploma -
Tushka
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