Judson Wiltfong
Hays,KS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Fired up and ready to work hard, to be inventive and grind to meet goals. I bring raw enthusiasm ready to build up athletes and create programs that reach new levels of opportunities for athletics.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2
2
years of professional experience
Work History
Lead Graduate Assistant
Fort Hays State University
08.2024 - 05.2026
- Instructor for Health and Human Performance courses, 3 in person classes, 2 online courses, facilitated class discussions, graded assignments, and provided constructive feedback to support student learning for 54 college students.
- Assisted faculty with course delivery, grading, and student engagement in Health and Human Performance courses.
- Mentored students and provided academic guidance to support their learning, growth, and classroom success.
- Directed daily operations of the Tiger Fitness Center, the university wellness center: ensuring efficient service delivery and exceptional client care..
- Supervised, trained, and evaluated student staff to maintain safety, professionalism, and quality service.
- Monitored program effectiveness through participant feedback and data analysis, then implemented improvements as needed.
- Oversaw facility operations, inspections, and safety protocols to ensure compliance and reduce downtime.
Pro Shop Manager
Fort Hays Municipal Golf Course
08.2024 - 05.2026
- Oversee daily pro shop operations, including inventory management, retail sales, and customer service for 500-member course.
- Built and maintain relationships with prospective and current members to support retention of club members and engagement
- Oversaw POS transactions, created displays and marketing plans to move inventory and increase membership. Keep accurate records of business to to ensure accurate financial processing.
- Assisted in planning and executing tournaments and promotional events.
- Managed daily operations of pro shop, ensuring excellent customer service and product availability.
- Developed and implemented inventory management processes to optimize stock levels and reduce waste.
- Trained and mentored staff on customer engagement techniques, enhancing overall team performance.
- Coordinated scheduling for events and tournaments, maximizing participation and revenue generation.
Game Day Operations Intern
Kansas City Monarchs Baseball Club
06.2024 - 08.2025
- Supported execution of baseball game days for 1000 -6000 guest, including facility setup, in-game logistics, and post-event breakdown.
- Coordinated event logistics including venues, transportation, hotels, food and beverage, credentials, and on-site guest flow.
- Gained experience in a fast-paced professional sport environment focused on execution, communication, and customer experience..
- Developed internal and external materials such as event marketing, run-of-show documents, execution guides, executive briefings, and post-event recaps.
- Worked closely with Monarch Manager. learning key day to day operational skills while he mentored best business practices for a successful facility.
Education
M.S. - Sports Administration
Fort Hays State University
Hays, KS05-2026
B.S. - Health & Human Performance, Sports Management Focus
Fort Hays State University
Hays, KS05-2024
Skills
- Operations, Staff Supervision, and Scheduling
- Leadership & Team Collaboration
- Adaptability & Decision-Making Under Pressure
- High Energy, Massive Passion and Team Loyalty
- Proficient in Microsoft Office 365 and Excel
- Relationship Building
- Microsoft office
- Administrative support
- Data analysis
- Event organization and coordination
- Operations support
- Academic presentations
Timeline
Lead Graduate Assistant
Fort Hays State University
08.2024 - 05.2026
Pro Shop Manager
Fort Hays Municipal Golf Course
08.2024 - 05.2026
Game Day Operations Intern
Kansas City Monarchs Baseball Club
06.2024 - 08.2025
M.S. - Sports Administration
Fort Hays State University
B.S. - Health & Human Performance, Sports Management Focus
Fort Hays State University