Judson Wright
Lubbock,United States
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Customer Care Agent
VXI
Lubbock, Texas
06.2025 - Current
- Assisted customers with inquiries and provided accurate information on services.
- Resolved customer complaints efficiently while maintaining a positive tone.
- Identified customer needs and provided appropriate solutions.
- Adhered to established policies when handling customer inquiries.
- Adhered to policies to protect the privacy of the customers I spoke with and the management of confidential information.
Temp sales associate
IBC
03.2025 - 05.2025
- Assisted customers with product selection and inquiries.
- Maintained visual merchandising standards to enhance store presentation.
- Processed sales transactions accurately using point-of-sale system.
- Managed inventory levels through regular stock checks and replenishment.
- Organized promotional displays to attract customer interest and engagement.
Manufacturing Employee
Praters
Lubbock, Texas
02.2024 - 03.2025
- Operated machinery to assemble components efficiently and accurately.
- Inspected products for quality assurance before packaging.
- Adhered to safety protocols while performing daily manufacturing tasks.
- Coordinated with my team members to effectively preform my role.
- Conducted minor paperwork to assist in accounting for production.
Parking Lot Attendant
Walmart
Lubbock, Texas
05.2021 - 03.2022
- Retrieving store items from the lot to ensure everything was working and organized as needed.
- trained new hires for the lot attendant position.
Stocker and Sacker
Porter's
Big Spring, Texas
06.2019 - 05.2020
- Maintained inventory and general upkeep of various positions to the standards of my supervisors.
- Supported customer inquiries regarding product locations and availability.
- Provided customer service by answering questions about product location, price and availability.
Education
Bachelor of Business Admin - Management
Texas Tech University
Lubbock, Texas 08.2019 - 12/2023
Skills
- Detail-Oriented
- Goal Driven
- Strong Written Communication
- Microsoft Office
- Google Drive
- Project Management
- Conflict Resolution
- Adaptability under pressure
- Proactive problem solving
- Escalation management
- Documentation and reporting
- Data entry
Timeline
Customer Care Agent
VXI
06.2025 - Current
Temp sales associate
IBC
03.2025 - 05.2025
Manufacturing Employee
Praters
02.2024 - 03.2025
Parking Lot Attendant
Walmart
05.2021 - 03.2022
Bachelor of Business Admin - Management
Texas Tech University
08.2019 - 12/2023
Stocker and Sacker
Porter's
06.2019 - 05.2020