Eunice Judy Blackwell

Key skills:

• Team management
• Quality Control
• Time Management
• Training and development Regulations and compliance

Work History:

• Managing a team of 40+ cleaning staff, overseeing their daily tasks and schedules.
• Handled client and customer communication and complaints ensuring customer satisfaction.
• Developed strong relationships with employees, fostering a positive work environment that promoted teamwork and collaboration.
• Promoted safety and compliance with industry regulations by conducting frequent safety inspections.
• Trained and mentored staff on efficient cleaning techniques and equipment usage to enhance productivity.

• Supervised the daily operations of 50+ cleaning staff ensuring compliance with safety and quality standards.
• Resolved conflicts proactively by facilitating open communication among team members and actively addressing underlying issues.
• Mentored staff, fostering skill development and enhancing team performance.
• Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.

• Responsible for 45+ team members. Utilized the SOP to improved the cleanliness of the facility.
• Trained and mentored team members on effective cleaning techniques and equipment usage.
• Increased client satisfaction through diligent attention to detail in maintaining clean, sanitary environments across various facilities.
• Fostered a positive work environment through clear communication channels between employees.

• Managed a team of 30+ janitorial staff, to optimize prductivity by creating balanced schedules that maximized efficiency without sacrificing quality.
• Evaluated employee performance regularly, providing constructive feedback to enhance team productivity and service quality.
• Led safety compliance initiatives, resulting in reduced workplace incidents and improved employee morale.
• Maintained a safe work environment by enforcing safety protocols and training staff on proper usage of chemicals and equipment.

• Supervised daily operations of 20+ janitorial staff to ensure compliance with safety and quality standards.
• Conducted regular inspections to assess facility cleanliness and addressed any deficiencies promptly to ensure client satisfaction.
• Managed janitorial staff scheduling, ensuring adequate coverage for all shifts and tasks.
• Within 3 months of hire I implemented an efficient process to distribute cleaning carts and supplies to staff at the beginning of shift to optimized workforce productivity. In that timeframe I was promoted to manager and lead my team to spearhead a new contract Delta World Port Operations.

• Managed the daily operations of the business, by supporting approximately 260 staff, parents and students.
• Coordinated office events and staff training sessions, boosting morale and enhancing skill sets across team.
• Supported the growth of the business through targeted marketing initiatives.
• Enforced office policies to ensure compliance with industry regulations, maintaining high standard of operational integrity.

Human Resources Officer:

• Oversaw recruitment and onboarding process for new employees, ensuring smooth integration into company culture and workflow.
• Facilitated training sessions to enhance staff development and performance.
• Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
• Coordinated annual open enrollment activities; communicated changes/updates regarding benefit offerings.