Judy Brassell
Management and Leadership experience.customer service skills
Atlanta,GA
Summary
Seasoned Revenue Recovery Specialist with a solid background in financial management, business operations, and accounting. Strong understanding of revenue recognition procedures and demonstrated ability to identify discrepancies that impact revenue reporting. Proven record of improving operational efficiencies by implementing process improvements in billing systems. Recognized for exceptional problem-solving skills and analytical capabilities to optimize revenue recovery strategies.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Revenue Recovery Specialist
UPS
Atlanta, GA
05.2022 - Current
- Analyzed customer accounts to identify outstanding payments and recovery opportunities.
- Communicated with clients to resolve billing inquiries and facilitate payment arrangements.
- Collaborated with internal teams to streamline revenue recovery processes and improve efficiency.
Education
Associate of Arts -
Florence-Darlington Technical College
Florence, South Carolina, SC 08.1989 - 01.1993
Skills
- Account analysis
- Recovery strategies
- Client communication
- Billing dispute resolution
team working
- Attention to detail
- Team collaboration
- Decision-making
- Strategic thinking
- Effective communication
- Professionalism
Affiliations
- Spending time with my Shih Tzu . Gardening. Walking. Riding bikes
Timeline
Revenue Recovery Specialist
UPS
05.2022 - Current
Associate of Arts -
Florence-Darlington Technical College
08.1989 - 01.1993