Judy Dunne
Portland,OR
Summary
Dedicated Nutrition Assistant with expertise in allergy management and diabetes education. Committed to promoting healthy eating habits and enhancing patient care through effective communication and collaboration.
Overview
26
26
years of professional experience
Work History
Nutrition Assistant
Portland Public School
Portland, OR
01.2024 - 06.2026
- Assisted in menu preparation to align with nutritional guidelines and student preferences.
- Monitored food preparation processes to ensure compliance with safety and health standards.
- Provided training for new assistants.
- Collaborated with nutritionists to encourage students for healthy eating habits.
Call Center Representative
Portland VA Medical Center
Vancouver, WA
11.2018 - 08.2023
- Managed high-volume inbound calls while ensuring compliance with patient privacy regulations.
- Provided accurate information regarding medical services and appointment scheduling to veterans and their families.
- Resolved customer inquiries efficiently, utilizing call center software to track and document interactions.
- Streamlined processes for handling referrals, enhancing overall workflow within the department.
Medical Assistant
Portland VA Medical Center
Hillsboro, OR
11.2009 - 10.2018
- Administered patient care, ensuring compliance with established protocols and guidelines.
- Assisted healthcare providers with examinations, procedures, and documentation of patient histories.
- Coordinated patient scheduling and follow-up appointments to optimize clinic workflow.
- Educated patients on medication management, treatment plans, and preventive care measures to enhance health outcomes.
- Maintained accurate medical records using electronic health record (EHR) systems for efficient data retrieval.
CNA/Medical Assistant
Portland VA Medical Center
Portland, OR
01.2000 - 11.2009
- Provided compassionate care to veterans, ensuring comfort and dignity during daily activities.
- Assisted medical staff in administering prescribed treatments and medications effectively.
- Trained and mentored junior CNAs, enhancing team performance and patient care standards.
- Implemented safety protocols, reducing incidents of falls and enhancing resident safety measures.
- Assisted patients with daily living activities, promoting independence and dignity.
- Maintained confidentiality of patient information according to HIPAA guidelines.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patients.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Education
Bachelor of Science - Health Care Administration
University of Phoenix
Tigard, OR03-2012
Skills
- Allergy management
- Diabetes education
- Written and verbal communication
- Health promotion
Timeline
Nutrition Assistant
Portland Public School
01.2024 - 06.2026
Call Center Representative
Portland VA Medical Center
11.2018 - 08.2023
Medical Assistant
Portland VA Medical Center
11.2009 - 10.2018
CNA/Medical Assistant
Portland VA Medical Center
01.2000 - 11.2009
Bachelor of Science - Health Care Administration
University of Phoenix