Judy Folkers
Plainfield,IL
Summary
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in a working environment.
Overview
13
13
years of professional experience
Work History
Produce Associate
Walmart
Plainfield, IL
07.2021 - Current
- Stocked fruits and vegetables and removed old or poor quality products.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Pleasantly greeted customers and provided prompt and courteous service.
- Supported promotional plans by updating signage with price changes.
- Completed regular cycle counts and inventory audits.
- Operated balers, power jacks and slicing machines.
Regional Trainer/Store Manager
Motherhood Maternity
Aurora, IL
08.2014 - 06.2020
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
- Eased team transitions and new employee orientation through effective training and development.
- Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
- Optimized training curriculum with team exercises, group discussions and lectures
Store Manager/Meat Market Manager
The Children's Place
West Dundee, IL
01.2008 - 07.2014
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
Education
No Degree - Counseling Psychology
Central Christian College of The Bible
Moberly, MOSkills
- Understanding Sales and Promotions
- Lead a Successful Team
- Excellent Communication Skills
- Effectively Reach Goal
- Reach and Retain Metrics
- Understand Inventory Results
Timeline
Produce Associate
Walmart
07.2021 - Current
Regional Trainer/Store Manager
Motherhood Maternity
08.2014 - 06.2020
Store Manager/Meat Market Manager
The Children's Place
01.2008 - 07.2014
No Degree - Counseling Psychology
Central Christian College of The Bible
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