Judy Hills
Laveen,AZ
Summary
Accomplished and energetic Caregiver/Clerk of the Court/Administrative Assistant with a solid history of achievement in customer service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include typing, interpersonal skills, and professionalism.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registrar
Dignity Health Az General Hospital
Phoenix, AZ
10.2021 - 03.2022
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Obtained payments from patients and scanned identification and insurance cards.
Caregiver
Valley of the Sun Homecare
Scottsdale, AZ
05.2018 - 10.2021
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Administered medications to patients and remained vigilant for negative side effects.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Court Operations Specialist
09.2015 - 04.2018
- Performed extensive cashiering functions at public file counters: collects and processes fees, payments, and bonds; performs extensive processing of public records
- Receives and processes a high quantity of documents and public records from the general public, internal and external customers, legal community, and/or other governmental agencies
- Responds to a high volume of written and verbal inquiries from various sources; completes extensive case and file research for customers; processes various complex orders from the Court; and processes exhibits
- Reviews, files, and processes new complaints, petitions, exhibits, post-decree and subsequent documents, sets hearings, and generates minute entries
- Performs Special Commissioner, Probate Registrar, and/or Notary functions as necessary
- Performs data entry functions in automated court systems
- Cross-trained to perform back-up assistance in other areas or assignments and may provide training to co-workers.
Administrative Assistant
Benedictine University at Mesa
Mesa, AZ
11.2012 - 05.2015
- Various secretarial duties, including but not limited to filing, data entry, emailing, faxing, scanning documents, answering phones, greeting visitors, ordering office supplies, receive and sign for deliveries, distributing mail, payment of invoices, making travel plans for faculty and staff, in charge of assisting students with online placement testing, running testing stat inquiries, organizing office, process time sheets, cash handling for tuition payments and fees, supervise, hire, and scheduling of student workers, etc.
Catering
South Mountain Deli
Phoenix, AZ
08.2011 - 11.2012
- Prepared food for school lunches and served to children daily Monday thru Friday and also cooked and prepared, and served food for private catering jobs.
Reservationist
U-Haul
Phoenix, AZ
04.2011 - 06.2011
- Took incoming calls to make reservations for U-Haul equipment, handled customer service issues regarding rentals, and entered information into the computer as I took reservations
- This was a work from home position.
Education
B.A. - Health Care Administration
University of Phoenix
10.2011
AA Degree - Medical Transcription
Gateway Community College
05.2009
Skills
- Working on a Bachelor’s Degree in Healthcare Administration
- Microsoft Office Suite products to include Word, PowerPoint, Publisher and Access
- Typing Skills 45-50 wpm
- Utilized different databases to input data, verify, proof, and transcribe medical records
- Outstanding customer service, works very well with a team or independently and resolving complex issues
- Managed high-profile, confidential documents with safety, security and in compliance HIPAA laws and regulations
- Data Entry
- Attention to Detail
Certification
Completed an Associate’s degree in Medical Transcription. CPR, First Aid & AED Certified.
Timeline
Registrar
Dignity Health Az General Hospital
10.2021 - 03.2022
Caregiver
Valley of the Sun Homecare
05.2018 - 10.2021
Court Operations Specialist
09.2015 - 04.2018
Administrative Assistant
Benedictine University at Mesa
11.2012 - 05.2015
Catering
South Mountain Deli
08.2011 - 11.2012
Reservationist
U-Haul
04.2011 - 06.2011
B.A. - Health Care Administration
University of Phoenix
AA Degree - Medical Transcription
Gateway Community College