Judy Hugill
Selkirk,NY
Summary
Accomplished General Manager at McDonald's, adept in operations management and strategic planning, with a proven track record of enhancing sales and profitability. Skilled in leadership, fostering team unity, and driving efficiency. Excelled in staff development and financial oversight, consistently surpassing revenue targets through innovative strategies and effective problem resolution.
Overview
11
11
years of professional experience
Work History
General Manager
McDonald's
02.2013 - 03.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
Diploma - Business Management
Albany High School
Albany, NY05.1997
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Effective leader
- Time Management
- Staff Management
- Staff training/development
- Inventory Control
- Employee Scheduling
- Verbal and written communication
- Staff Training and Development
- P&L Management
- Labor Cost Controls
- Staff Motivation
- Strategic Planning
- Employee Development
- Project Management
- Consistently meet goals
- Staffing
- Purchasing
- Expense Control
- Succession Planning
Timeline
General Manager
McDonald's
02.2013 - 03.2024
Diploma - Business Management
Albany High School