Judy Johnson
Andalusia,AL
Summary
After living the last 10 years in the Jacksonville/Anniston Alabama area, I am looking to re-establish my roots in my home town of Andalusia. I have worked in management the last 5 years for Hibbett Sports Corporation, working with a verity of employees and customers, in many different situations. I enjoyed my many years working customer service, and I am looking for employment to continue those skills.
Overview
8
8
years of professional experience
Work History
Store Manager
Sports Editions/Hibbett Sports
02.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
Assistant Manager
Hibbetts Sports
02.2017 - 09.2022
Education
High School Diploma -
Andalusia High School
Andalusia, AL01-2015
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Training and mentoring
- Customer service management
- Store operations
- Shift scheduling
- Retail inventory management
- Staff supervision
- Policies and procedures
- Goals and performance
Timeline
Store Manager
Sports Editions/Hibbett Sports
02.2022 - Current
Assistant Manager
Hibbetts Sports
02.2017 - 09.2022
High School Diploma -
Andalusia High School
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