Judy Jordan-Biesele
Santa Clara,CA
Summary
Experienced Chief of Staff, Technical Program Manager and software manager with extensive background managing large budgets, setting and tracking priorities, building strong teams, managing complex projects, and driving to complete strategic objectives. Demonstrated strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Brings a positive attitude and commitment to continuous learning and growth. Excel in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Strong Chief of Staff & Program Manager utilizing strategic planning, effective tracking, and excellent communications to ensure project success. Strong understanding of software processes and team leadership, driving consistent and reliable results.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Senior Software Development Manager, Partner Certification Tools
BROADCOM/VMWARE
01.2024 - 01.2025
- Company Overview: Broadcom (Broadcom acquired VMware in Nov, 2023)
- Restructured team: implemented agile processes and cross-functional team collaboration for global team with 22 engineers and 15 contractors
- Collaborated with product management & stakeholders to develop roadmaps and align with Broadcom’s strategic initiatives
- Developed effective resource allocation strategies, maximizing productivity during team down-sizing
- Broadcom (Broadcom acquired VMware in Nov, 2023)
Chief of Staff & Technical Program MANAGEMENT
VMware Engineering Services
03.2016 - 01.2024
- Provided budget, prioritization and tracking, and quarterly department reviews for team of 900+, managing $100M annual budget effectively to ensure optimal use of resources while achieving budget goals
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects and business operations
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth
- Ran annual department mentorship program with 250+ participants each cycle
- Led a number of large, critical projects as lead Program Manager in the areas of Product Security and Infrastructure Deployment Efficiency, including:
- Secure Release Pipeline: Initiative to secure VCF’s digital supply chain
- Technical Program Manager for project of 50+ engineers for build environment hardening, secure artifact storage, provenance generation, and customer-facing artifacts (SBOMs)
- Provided clear, concise communication to development organizations to drive clean-up efforts and regular communications to executives
- Hardware Optimization: Led the development of a full end-to-end dynamic infrastructure deployment solution, enabling efficient lifecycle management of 10,000+ physical hosts, enabling rapid scaling capabilities while reducing operational expenses
Sr. Manager, Ecosystem Engineering Services
VMware
06.2013 - 03.2016
- Providing tools, products and support to VMware's Partner Ecosystem
- Led teams providing tools and business metrics for VMware's Compatibility Guides (internal and external tools), Gated SDKs, Source Releases, Technical Communication Tools, and Workbench (Eclipse-based IDE)
- Improved Processes and Schedule predictability: Moved 6 teams to agile processes and moved several functions to teams in Bangalore and Beijing
Sr. Manager, Engineering Tools
Netapp/Network Appliance
01.1999 - 12.2013
- Built Tools Organization from 2 to 60 engineers across 5 sites
- Defined roadmaps and strategy to deliver Build tools, SCM, Compilers, Debuggers, Static/Dynamic analysis tools, Code Reviews, and QA tools
- Created Data Warehouse and processes for all stages of NetApp's product development & testing
- Data Warehouse: Defined requirements, hired team, and developed Data Warehouse (contained extensive “phone home” data from customer base) to provide data analytics services to engineering and Customer Support (grew to generate $200M+ in support revenue) and was a critical support tool
- Focused on raising tools quality and performance, improving developer productivity and driving operational efficiency (achieved 5 minute incremental builds for ONTAP OS build in first year)
- Defined tools development lifecycle at Netapp; migrated tools teams to Agile development methodologies
- Established Build Architecture team that replaced inadequate build system: reduced build time from ~2 hrs to 10 mins; reduced build failures from more than 50% to less than 1%
- Mergers and Acquisitions: Led tools integration efforts needed for several companies acquired by Netapp
- QA, Code Coverage and Testing Tools: Deployed HP's ALM Quality Center to enable QA to effectively plan, track and report on requirements management and testing efforts
- Selected and deployed code coverage tools: Bullseye Code Coverage and Gnu's gcov for QA and Development, enabling targeted testing and testing gap analysis
- Deployed unit testing framework and tools, including Cxxtest and Spirent's iTest
- Toolchains: Created team to provide gnu compilers and associated tools for cross-platform development (Linux to FreeBSD), including bug fixes and RFEs
- Implemented profile-based optimization for primary product lines to improve ONTAP’s runtime performance by 15%
- Deployed GNU's gdb and enhanced with Netapp-specific requirements; created debugging infrastructure to support 80k debugging invocations/month for both live and core debugging
- Static and Dynamic Analysis Tools: Evaluated and deployed numerous commercial and open source code quality improvement tools (Lint, Coverity, Purify, Valgrind) which efficiently identified thousands of coding errors in the code base; developed phased approach for rollouts to enable development to target higher ROI issues first
- Developed memory leak detection tooling for kernel and user space to quickly identify memory leaks and provide graphical depiction of memory leak impact on system; integrated with phone home and testing infrastructures to maximize ROI
- Selected Black Duck to analyze the source code base identifying 3rd party code to ensure licensing compliance
Education
Bachelor of Science - Management Information Systems
University of Phoenix
San Jose, CA3 years - Computer Science classes
Texas Tech University
Lubbock, TxSkills
- Chief of Staff responsibilities
- Cross-functional coordination
- Priority alignment
- Budget Management
- Strategic Planning
- Tracking and reporting
- OKRs
- Business Analysis
- Data Analysis
- Self-motivated
- Success-oriented
- Project leadership
- Program Management
- People Management
- Effective communicator
- Impactful communicator
- Agile Scrum Expert
- Team building
- Highly Organized
- Efficient multitasker
- Software development
- Excellent communication
- Analytical skills
- Project management
- Agile methodology
- Project planning
Certification
- Project Management Professional (PMP), Project Management Institute
- Certified ScrumMaster (CSM), Scrum Alliance
- Certified Scrum Product Owner (CSPO), Scrum Alliance
- OKR Coach Certification, Results Foundry at WorkBoard
Timeline
Senior Software Development Manager, Partner Certification Tools
BROADCOM/VMWARE
01.2024 - 01.2025
Chief of Staff & Technical Program MANAGEMENT
VMware Engineering Services
03.2016 - 01.2024
Sr. Manager, Ecosystem Engineering Services
VMware
06.2013 - 03.2016
Sr. Manager, Engineering Tools
Netapp/Network Appliance
01.1999 - 12.2013
3 years - Computer Science classes
Texas Tech University
- Project Management Professional (PMP), Project Management Institute
- Certified ScrumMaster (CSM), Scrum Alliance
- Certified Scrum Product Owner (CSPO), Scrum Alliance
- OKR Coach Certification, Results Foundry at WorkBoard
Bachelor of Science - Management Information Systems
University of Phoenix
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