Overview
Work History
Education
Skills
Certification
Timeline
Generic

Judy Julian

Rockford,IL

Overview

31
31
years of professional experience
1
1
Certification

Work History

Cashier/Sales Associate

Dollar Tree
11.2024 - Current

Senior Companion/Assistant

Private
08.2021 - 11.2025

Caregiver and mentor

Visiting Angels
04.2015 - 12.2022
  • A daily in-home caregiver, driving clients to appointments, grocery shopping, etc
  • Made meals, did light housekeeping, and anything else needed to help clients stay in their homes
  • I mentored new hires and was there liaison with the company for the first 6 weeks of their employment
  • I was available 24/7 to help or answer any questions regarding client or company issues such as as payroll, time off, etc.
  • I wrote and submitted detailed reports on a weekly basis for all new hires that I mentored
  • We found that having a mentor with new hires considerably decreased the attrition rate the company was having

Reservations Sales and Service Representative

United Airlines
02.1995 - 11.2009
  • Researching routes and fares helping clients make airline reservations
  • Ticketed and advised client of all information and rules legally required by the FAA
  • Handled customer complaints by finding a resolution that worked for both the passenger and the company
  • I averaged 120 calls per 8-hour shift
  • I was a member of United Airlines' Emergency Response Go Team, trained for critical situations

Education

High school diploma or GED - undefined

Some college - Health and Wellness

Rock Valley College GPA 4.0
Rockford, IL
01.2014

Skills

  • Senior Care including Alzheimers (10 years)
  • Completed Medical Terminology class with an A
  • Completed Phlebotomy class with an A
  • Completed Nutrition and Digestion class with an A
  • Computer skills
  • Communication skills
  • Customer service
  • Mentoring (3 years)
  • Office experience
  • Pet care

Certification

  • CPR/AED Certification August 2023 to August 2025
  • Driver's License

Timeline

Cashier/Sales Associate

Dollar Tree
11.2024 - Current

Senior Companion/Assistant

Private
08.2021 - 11.2025

Caregiver and mentor

Visiting Angels
04.2015 - 12.2022

Reservations Sales and Service Representative

United Airlines
02.1995 - 11.2009

High school diploma or GED - undefined

Some college - Health and Wellness

Rock Valley College GPA 4.0

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Judy Julian