Judy Kim
Valley Silvertown
Beverly Hills,CA
Summary
Experienced administrative professional with a strong background in assisted living operations, healthcare administration, customer service, and office management. Currently serving as an Assistant Administrator for a 180-bed RCFE community, overseeing daily administrative operations, regulatory documentation, admissions coordination, resident records, and interdisciplinary communication.
1
Certification
1
year of professional experience
Work History
Assistant Administrator
11 Months- Oversee daily administrative operations for a 180-bed assisted living community, ensuring accurate resident documentation, admissions processing, and continuity of care.
- Coordinated schedules, resident records, physician documentation, and operational workflows to enhance facility operations.
- Collaborate with nursing staff, department managers, residents, and family members to address concerns, coordinate care, and facilitate communication.
- Supported administrative staff through task delegation, workflow management, and operational oversight, streamlining departmental processes.
- Develop and implement administrative procedures and organizational systems that strengthen regulatory readiness and operational consistency.
- Assisted with compliance-related documentation, resident file management, and incident follow-up, ensuring effective communication with external providers and agencies.
Front Desk Receptionist (RCFE)
- Oversaw front desk operations in assisted living environment, serving as primary contact for residents, families, visitors, and staff to ensure positive experiences.
- Scheduled resident appointments, coordinated transportation and family visits, and maintained organized resident documentation.
- Handled resident billing inquiries, distributed incoming mail, and facilitated administrative communication to ensure smooth operations.
- Coordinated community activities and facility events that enhanced resident engagement and fostered a sense of community.
- Supported resident billing inquiries, incoming mail distribution, and administrative communication.
Real Estate Assistant
- Coordinated client communications and scheduled meetings to facilitate smooth real estate transactions.
- Conducted property research, prepared documentation, and organized transaction-related files and records.
- Updated property listings regularly on various real estate websites to ensure accurate information.
- Participated in open houses, assisted prospective buyers, and supported marketing initiatives.
- Performed cold calling and lead generation activities to identify prospective clients and generate new listings.
Front Desk Receptionist (Ophthalmology)
- Managed high-volume phone calls, appointment scheduling, patient inquiries, and front office coordination.
- Coordinated high-volume phone calls, appointment scheduling, and patient inquiries to ensure smooth front office operations.
- Delivered professional customer service while maintaining a clean, organized, and efficient reception area.
- Monitored office inventory and coordinated supply orders to maintain seamless daily operations.
- Provided professional customer service while ensuring a clean, organized, and efficient reception area.
Education
Bachelor of Arts - Business Administration
High School Diploma
Skills
Assisted Living Administration
Regulatory Compliance
Medical & Resident Documentation
Admissions Coordination
Incident management
Administrative oversight
Scheduling & Calendar Management
Administrative Leadership
Front Desk Operations
Certification
RCFE Administrator Certification – California
Timeline
Assistant Administrator
Valley Silvertown
09.2025 - Current
Front Desk Receptionist (Ophthalmology)
Janet Kim Ophthalmology
Real Estate Assistant
The H Realty
Front Desk Receptionist (RCFE)
Elim Silvertown
Santa Monica College
Bachelor of Arts from Business Administration
Beverly Hills High School
High School Diploma