Hardworking professional with proven skills in securing and managing loads and planning optimal routes. Skilled driver with stable history of consistent, safe and efficient deliveries. Team player with service-oriented mindset.
Overview
37
37
years of professional experience
Work History
Owner Operator
S&J Properties
Crown Point, IN
01.2002 - 02.2022
Developed strategic partnerships with other businesses in order to expand reach into new markets.
Ensured compliance with safety regulations throughout the facility.
Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
Created marketing strategies to drive revenue and increase brand visibility.
Maintained Bank owned properties
Bartender/Server
Trump Casino
Gary, IN
06.2003 - 12.2009
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Maintained inventory of liquor, beer, wine, and other beverage items.
Assisted in setting up the bar for service shift.
Greeted customers and provided excellent customer service.
Customer Service Supervisor
U.S. Postal Service, USPS
Valparaiso, IN
04.1985 - 06.2002
Developed policies and procedures for handling incoming calls, emails, complaints, returns, refunds.
Evaluated employee performance reviews based on specific criteria set forth by management.
Resolved escalated customer disputes in a timely manner while maintaining good relationships with customers.
Ensured all customer inquiries were handled in accordance with company standards and regulations.